Arthur Romeyer

Arthur Romeyer

Polyvalent Concierge - Luggage Porter - Doorman - Security at Firmdale Hotels
Lives in London, United Kingdom

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About me

An atypical school profile, from the building, to the communication until the negotiation to finish in the inn. As Albert Camus says "In truth, the way does not matter, the will to arrive suffices everything."

Experience

6 years and 8 months

  • Polyvalent Concierge - Luggage Porter - Doorman - Security

    Firmdale Hotels - London, United Kingdom

    Front Office concierge
    March 2019 - Now · 1 year

  • Butler

    Private Household - Belgravia, London, United Kingdom

    Front Office reception
    November 2018 - February 2019 · 4 months

    - Meeting and greeting guests - Doing all types of service including butler, silver, tray, bar and pool. Formal and informal - Taking care of the flower arrangements - Ensuring all rooms in the house are ready for the family’s return along with the other staff - Cleaning and restocking of bars, coffee, tea and water points as required - Managing the client’s preferences - Running errands and think on your feet

  • Butler & In Room Dining waiter

    Corinthia Hotel London - London, United Kingdom

    F&B service
    April 2017 - November 2018 · 1 year and 8 months

    - Welcome and introduce guests to the hotel services and their room - Set up the trolley accordingly to the order received and the required standards - Serve order and build up a connection with the guest - Doing daily cleaning tasks - Going the extra-mile at each guest encounter and assist with all requests - Replacement of daily amenities - Errands for the guest

  • Luggage porter

    Grosvenor House, A JW Marriott Hotel - London, United Kingdom

    Front Office concierge
    December 2015 - August 2017 · 1 year and 9 months

    - Welcome guests, assist with their luggage and deliver it to the room - Offer assistance to guests/visitors - Introduce guests to the hotel services and their room - Advise guest about the city, sightseeing, restaurants, shops - Deliver newspapers, letters, shopping bags, packages to guestrooms

  • Commercial Agent

    NetExplorer - Toulouse, France

    Sales & Marketing
    February 2013 - July 2015 · 2 years and 6 months

    - Commercialisation of NetExplorer products - Development of computer retailers in France - Customer relationship management (contract renewal, preparation of estimates) - Holding a booth at « La Mêlée Numérique » 2014

Education

  • Luxury Butler Service

    The British Butler Institute - London, United Kingdom

    September 2017 - October 2017

  • Welcome and Reception graduate

    Vocational High School De Hotel And Tourism D'occitanie - Toulouse, France

    October 2015 - June 2016

  • Negotiation and Customer Relation Higher National Diploma

    School ESARC Toulouse LABEGE - Labège, France

    September 2013 - July 2015

  • VSC and Pro Bac planning and Building Finishes

    Bayard vocational High School TOULOUSE - Toulouse, France

    September 2009 - July 2012

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

Personal information

Nationalities

  • French

Date of birth

February 16th 1993

Skills

13 skills

  • Body Language
  • Friendly person
  • Great personality
  • Guest-focused
  • Issue resolution
  • Native french
  • New ideas
  • Open personality
  • Problem solving skill
  • Social personality
  • Striving for perfection
  • Strong guest care
  • Use opera
Connections
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
Manal Majbour
Revenue Manager at Kenzi hotels group
Mimoza Bag
Meeting, Event and Group Sales Executive at glh Hotels
View 6 connections
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