Artiom Ivanov

Artiom Ivanov

Hotel operator at Renaissance Moscow Monarch Centre Hotel
Lives in Klaipėda, Lithuania

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About me

Dear sir/madam!
Recently, I finished Hotel Business and Tourism Institute - Peoples' Friendship University of Russia as one of the best students in service.
In 2018 I worked as depo manager and helper at Fifa World Cup 2018. I helped at airports, train stations with arrivals and departures. Furthermore my responsibility was to assist at stadiums. The main key in my work were our custumors , their pleasent short-term stay, to give best service, safety.
P.S But like my dad says: "Of course, customer is most important in your work, but do not forget about other people, who needs help. And of course smile, from all of you heart.

Experience

8 months

  • Hotel operator

    Renaissance Moscow Monarch Centre Hotel - Moscow, Russia

    Front Office reception
    March 2019 - May 2019 · 4 months

  • Depo Manager at Fifa World Cup 2018 "Team Russkie"

    Russkie Prostori - Moscow, Russia

    Management
    July 2018 - August 2018 · 2 months

  • Assistant of Marketing Manager

    ITE Expo Moscow - Moscow, Russia

    Marketing
    August 2017 - September 2017 · 2 months

Education

  • Bachelor of Service

    Peoples' Friendship University of Russia - Moscow, Russia

    September 2015 - June 2019

    Dear sir/madam The main thing I understood during my studies, that I like to care about the customer/people. University helped me to understand, what is customer means, what he wants. During my internship for Bogarts Butlers "Service Elite", I learned a lot, how to be more cautious to every detail during big events as part of his service team. To know customer needs. To be more focus and concentrate not only on customer but also on your team members.

Languages

3 languages

  • English

    Native or fluent

  • Russian

    Native or fluent

  • Lithuanian

    Native or fluent

Personal information

Nationalities

  • Lithuanian

Additional Information

2 informations shared

  • Best graduate - 2019

    20190711_160556.jpg
  • Recommendation letter from Chief Logistics Officer

    20180801_142637.jpeg
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