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Experienced Front Desk Shift Leader with a demonstrated history of working in the hospitality industry over 8 years in 5* Hotels. Skilled in Front Office, Opera system, IDS system,Microsoft Excel, Hospitality Management, Customer Service, and Microsoft Word. Strong operations professional with a Front office Management focused in Hospitality Administration/Management from Sri Lanka Institute of Tourism and Hotel Management.
Qasr Al Sarab Desert Resort by Anantara - Abu Dhabi, United Arab EmiratesFront Office receptionMay 2018 - Now · 9 months
One&Only; Royal Mirage, Dubai - Dubai, United Arab EmiratesFront Office receptionFebruary 2018 - May 2018 · 4 months
One&Only; Royal Mirage, Dubai - Dubai, United Arab EmiratesFront Office receptionMay 2016 - February 2018 · 1 year and 10 months
One&Only; Royal Mirage, Dubai - Dubai, United Arab EmiratesFront Office receptionSeptember 2013 - May 2016 · 2 years and 9 months
Guest Relation Agent
Cinnamon Hotels and Resorts - Sri LankaFront Office receptionJuly 2011 - August 2013 · 2 years and 2 months
Sri Lanka Institute of Tourism & Hotel Management (SLITHM) - Kundasale, Sri LankaJanuary 2011 - June 2011
SinhalaNative or fluent100%