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Bachelor of Science in International Hospitality Management focused in Marketing from the Ecole Hôtelière de Lausanne.
Passionate of hospitality and tourism industry. Skilled in Food & Beverage, Leisure Travel, Hotel Management, Customer Satisfaction.
College du Léman - Geneva, SwitzerlandAdministration & GeneralOctober 2015 - Now · 3 years and 3 months
Customer service to parents and students, coordination of the department’s activities and logistics, complaints and inquiries management, payroll accounting of the teachers’ salaries, development of marketing tools and surveys, update and creation of the current Website content; Instagram marketing, provide financial monthly reports, forecast, maintain an accurate accountancy
École hôtelière de Lausanne - Lausanne, SwitzerlandSeptember 2011 - June 2015
EnglishNative or fluent100%
FrenchNative or fluent100%
- Good customer service
- Strong hospitality