Ashish Dogra

Ashish Dogra

Head Waiter at Mövenpick Hotel Amsterdam City Centre
Lives in Amsterdam, Netherlands
over 6 months ago

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Experience

  • Head Waiter

    Mövenpick Hotel Amsterdam City Centre - Amsterdam, Netherlands

    F&B service
    February 2017 - Now · 1 year and 12 months

    Managing all aspects of kitchen management including food production & aesthetic presentation of food, meals & beverages as per health & hygiene standards; coordinating on the work of kitchen staff Experimenting & presenting innovative ideas for style of new dishes and ensuring cost control measures Planning menu for expansive repertoire along with portion standardization & food preparation Conducting hygiene inspections and conveying feedback to operating staff as well as managers for gaps in actual vs. standardized norms Supervising entire operations inclusive of formulating & implementing the department’s Standard Operating Procedures Adhering the company policies and food safety guidelines Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with clients, managing guests requests & resolving complaints; implementing the security procedures in the restaurant Providing high quality services to achieve customer delight by extensive interaction with guest and quick resolution of problems; managing all aspects of service management involving ambience Planning individual / team assignments to achieve the pre-set goals within quality & cost parameters Formulating long / short-term strategic plans to enhance profitability & revenue; spearheading turnaround initiatives Guiding the activities including employees, maintenance, sales and profit / loss controls

  • Room Service Waiter

    Conservatorium Hotel - Amsterdam, Netherlands

    F&B service
    January 2016 - December 2016 · 12 months

    Managing all aspects of kitchen management including food production & aesthetic presentation of food, meals & beverages as per health & hygiene standards; coordinating on the work of kitchen staff Experimenting & presenting innovative ideas for style of new dishes and ensuring cost control measures Planning menu for expansive repertoire along with portion standardization & food preparation Conducting hygiene inspections and conveying feedback to operating staff as well as managers for gaps in actual vs. standardized norms Supervising entire operations inclusive of formulating & implementing the department’s Standard Operating Procedures Adhering the company policies and food safety guidelines Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with clients, managing guests requests & resolving complaints; implementing the security procedures in the restaurant Providing high quality services to achieve customer delight by extensive interaction with guest and quick resolution of problems; managing all aspects of service management involving ambience Planning individual / team assignments to achieve the pre-set goals within quality & cost parameters Formulating long / short-term strategic plans to enhance profitability & revenue; spearheading turnaround initiatives Guiding the activities including employees, maintenance, sales and profit / loss controls

  • Team Leader

    Burger King - Schiphol, Netherlands

    F&B other
    April 2011 - September 2015 · 4 years and 6 months

    Attained price reduction from the sole supplier of food merchandise Introduced new suppliers for products resulting in savings Effectuated savings by initiating new supplier for daily fresh food Started a Food Manual for ease of operations and better understanding amongst staff Implemented better ordering system; ensured availability of items in stores at all times and minimised wastage Trained and mentored staff, that enabled better heating of products Acknowledged with Best Housekeeper

Education

  • BBA ( bacholer of arts)

    Indira Gandhi National Open University (IGNOU) - School of Tourism and Hospitality

    February 2005 - February 2008

Languages

  • Hindi
    Native or fluent
    100%
  • Dutch
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • motivated, communicative, stress-resistant
  • organized, flexible, collegial and eager to learn.
Connections
Virender Thakur
sr captain at the shaurya
Yusuf Saidi
Waiter at city centre rotana-doha hotel
Following
The Standard, London
London, United Kingdom
5 Hertford Street London
London, United Kingdom
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