Ashok Dhami

Ashok Dhami

Restaurant Operations Manager at SFC Group (India Palace)
Lives in Abu Dhabi, United Arab Emirates

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About me

A young Hands-on professional, Highly talented, self-motivated, enthusiastic with over 12 years of experience in award-winning luxury hotels (Oberoi hotel, InterContinental hotel group, Sahara Star and Hilton) in various F&B Operation like, All Day Dining, Fine Dining Restaurants, Specialty Restaurants, Pool Bars, Coffee Shops, In Room Dining & Banqueting.

Experience

13 years and 11 months

  • Restaurant Operations Manager

    SFC Group (India Palace) - Abu Dhabi, United Arab Emirates

    Room Division Management
    March 2018 - Now · 6 years and 2 months

    o Entirely Responsible for 154 covers in “Indian Cuisine restaurant – Mushrif Mall branch. o Reporting to Brand Operation Manager. o Manage the team for better performance and efficiency while providing regular training sessions to the new incumbents; allocate work to the team members. o Review monthly P&L statement and derive inferences to ensure that the outlets attain its profit margin and cost is in line. o Manning and Planning of entire operation with 38 associates,1 Assistant Manager and culinary Chef o Providing assistance to new associates and Managers. o Preparing Monthly Information Statement (M.I.S.)

  • Restaurant Manager/Banquets Manager

    Hilton Hotels & Resorts - Mumbai, India

    Event
    April 2014 - January 2018 · 3 years and 10 months

    o Day to Day Operation of The Brasserie, Brasserie Grill and Lounge bar. o Reporting to Food and Beverage Manager. o Review monthly P&L statement and derive inferences to ensure that the outlets attain its profit margin and cost is in line. o Responsible for F&B S.A.L.T(Satisfaction and Loyalty Tracking) o Manning and Planning of 2 outlet operation with 19 associates. o Training Champion of Food & Beverage department. o Providing assistance to new associates and Managers. o Promotions, Discounts packages for Food and beverage. o Gathering Strong database in C.R.M and C.R.M Champion from Food & Beverage. o Preparing Monthly Information Statement (M.I.S.) o Responsible for Q.A (Quality Assurance) audit for Food & Beverage Department. o Highly proficient with Microsoft Word, Excel and PowerPoint. Also well versed with most Point of Sales Systems in the Food and Beverage Department. o Enhanced buffet display with value additions o Conceptualized, Implemented and Designed comprehensive Menu o Contributed incremental revenue by 8% as compared to previous figures o Implemented Reservation format in all restaurants for smooth operation. o Awarded as Best Manager of Quarter for July-Sept 2014 and Jan-Mar2016.

  • Assistant Restaurant Manager

    Hilton Hotels & Resorts - Mumbai, India

    F&B Management
    January 2013 - March 2014 · 1 year and 3 months

    o Responsible for 76 covers in “All Day Dining, Multi Cuisine Restaurant – THE BRASSIRIE” o Reporting to Food and Beverage Manager. o Responsible for Restaurant SALT(Satisfaction and loyalty tracker). o Manning and Planning of the restaurant. o Gathering Strong database. o Preparing Monthly Information Statement (M.I.S.) o Awarded as Best Manager of Quarter for July-Sept 2013.

  • Food and Beverage Executive

    IHG - InterContinental Hotels Group - Mumbai, India

    F&B Management
    November 2011 - January 2013 · 1 year and 3 months

    o Responsible for 90 covers in “All Day Dining, Italian and European Cuisine – Corleone. o Ensure guest requests are met at all times and revenue is maximized and costs controlled o Planning and Organizing Different Food Festivals and Promotions. o Work towards highest levels of customer satisfaction as indicated through feedbacks. o Manage the team for better performance and efficiency while providing regular training sessions to the new incumbents; allocate work to the team members. o Responsible for daily operations, supervising all of the crew, maintaining cleanness, correcting table settings, maintaining a high service standard o Attending and contributing to outlet meeting and briefing.

  • Food and Beverage Supervisor

    Sahara Star - Mumbai, India

    F&B Management
    May 2010 - October 2011 · 1 year and 6 months

Education

  • Post Graduate in Business Management

    East coast University london

    November 2007 - November 2008

Personal information

Nationalities

  • Indian

Work Permits

  • United Arab Emirates

Connections
Amir Khan
Cluster Head of People & Culture at Mawarid Hotels &
Aly Alshafae
Cluster Director of Human Resources & Security in Charge at Grand Majestic Hotels Group
Brenda Prosper
Human Resources Manager at Komandoo Island Resort & Spa
View 68 connections
Following
Accor Hotels
Accor Hotels
Issy-les-Moulineaux, France
Amwaj Rotana, Jumeirah Beach
Amwaj Rotana, Jumeirah Beach
Dubai, United Arab Emirates
The St. Regis Downtown Dubai
The St. Regis Downtown Dubai
Dubai, United Arab Emirates
Other members
Rajat Kharola
Dubai, United Arab Emirates
RAGEY YOSIF
Dubai, United Arab Emirates
Muhammad Azeem
Abu Dhabi, United Arab Emirates
RISHAV MUKHERJEE
Dubai, United Arab Emirates
View more
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