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About me
A young Hands-on professional, Highly talented, self-motivated, enthusiastic with over 12 years of experience in award-winning luxury hotels (Oberoi hotel, InterContinental hotel group, Sahara Star and Hilton) in various F&B Operation like, All Day Dining, Fine Dining Restaurants, Specialty Restaurants, Pool Bars, Coffee Shops, In Room Dining & Banqueting.
Experience
13 years and 11 months
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Restaurant Operations Manager
SFC Group (India Palace) - Abu Dhabi, United Arab Emirates
Room Division ManagementMarch 2018 - Now · 6 years and 2 monthso Entirely Responsible for 154 covers in “Indian Cuisine restaurant – Mushrif Mall branch. o Reporting to Brand Operation Manager. o Manage the team for better performance and efficiency while providing regular training sessions to the new incumbents; allocate work to the team members. o Review monthly P&L statement and derive inferences to ensure that the outlets attain its profit margin and cost is in line. o Manning and Planning of entire operation with 38 associates,1 Assistant Manager and culinary Chef o Providing assistance to new associates and Managers. o Preparing Monthly Information Statement (M.I.S.)
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Restaurant Manager/Banquets Manager
Hilton Hotels & Resorts - Mumbai, India
EventApril 2014 - January 2018 · 3 years and 10 monthso Day to Day Operation of The Brasserie, Brasserie Grill and Lounge bar. o Reporting to Food and Beverage Manager. o Review monthly P&L statement and derive inferences to ensure that the outlets attain its profit margin and cost is in line. o Responsible for F&B S.A.L.T(Satisfaction and Loyalty Tracking) o Manning and Planning of 2 outlet operation with 19 associates. o Training Champion of Food & Beverage department. o Providing assistance to new associates and Managers. o Promotions, Discounts packages for Food and beverage. o Gathering Strong database in C.R.M and C.R.M Champion from Food & Beverage. o Preparing Monthly Information Statement (M.I.S.) o Responsible for Q.A (Quality Assurance) audit for Food & Beverage Department. o Highly proficient with Microsoft Word, Excel and PowerPoint. Also well versed with most Point of Sales Systems in the Food and Beverage Department. o Enhanced buffet display with value additions o Conceptualized, Implemented and Designed comprehensive Menu o Contributed incremental revenue by 8% as compared to previous figures o Implemented Reservation format in all restaurants for smooth operation. o Awarded as Best Manager of Quarter for July-Sept 2014 and Jan-Mar2016.
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Assistant Restaurant Manager
Hilton Hotels & Resorts - Mumbai, India
F&B ManagementJanuary 2013 - March 2014 · 1 year and 3 monthso Responsible for 76 covers in “All Day Dining, Multi Cuisine Restaurant – THE BRASSIRIE” o Reporting to Food and Beverage Manager. o Responsible for Restaurant SALT(Satisfaction and loyalty tracker). o Manning and Planning of the restaurant. o Gathering Strong database. o Preparing Monthly Information Statement (M.I.S.) o Awarded as Best Manager of Quarter for July-Sept 2013.
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Food and Beverage Executive
IHG - InterContinental Hotels Group - Mumbai, India
F&B ManagementNovember 2011 - January 2013 · 1 year and 3 monthso Responsible for 90 covers in “All Day Dining, Italian and European Cuisine – Corleone. o Ensure guest requests are met at all times and revenue is maximized and costs controlled o Planning and Organizing Different Food Festivals and Promotions. o Work towards highest levels of customer satisfaction as indicated through feedbacks. o Manage the team for better performance and efficiency while providing regular training sessions to the new incumbents; allocate work to the team members. o Responsible for daily operations, supervising all of the crew, maintaining cleanness, correcting table settings, maintaining a high service standard o Attending and contributing to outlet meeting and briefing.
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Food and Beverage Supervisor
Sahara Star - Mumbai, India
F&B ManagementMay 2010 - October 2011 · 1 year and 6 months
Education
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Post Graduate in Business Management
East coast University london
November 2007 - November 2008
Personal information
Nationalities
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Indian
Work Permits
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United Arab Emirates
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