Audrey Arnaud

Audrey Arnaud

Student from CMH Paris - Centre de Management Hôtelier International
Lives in France
over 6 months ago

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I am willing to perfect my knowledge by joining a team where I could have a challenging business where my talent, my motivation and experience will benefit both parties and lead to success.


  • Front Office Receptionist

    AC Hotel by Marriott Ambassadeur Antibes Juan-les-Pins - Juan-les-Pins, Antibes, France

    Front Office reception
    May 2018 - September 2018 · 5 months

    - Prepare and process arrivals and departures following high standard procedures - Perform disbursements, cash advances and currency changes - Participate to CRM with the implementation of a global customer recognition platform powered by Salesforce

  • Experience Advisor

    HomeTown Paris - Paris, France

    Front Office concierge
    October 2017 - May 2018 · 8 months

    Hometown Experience is a specialist in the management of high-value properties in Paris, Sète, Lisbon, Méribel and Megève. - Elaboration of the Prestige & Luxe range of services and promotional campaign - Development of strategies to boost sales - Sales follow-up - Welcome VIP guests

  • Front Office Receptionist

    Hotel Martinez Cannes in the Unbound Collection by Hyatt - Cannes, France

    Front Office reception
    April 2017 - October 2017 · 7 months

    - Prepare and process arrivals and departures following high standard procedures - Update guest profiles - Perform disbursements, cash advances and currency change - Process room changing when necessary

  • Human Resources Assistant

    Hilton Paris la Défense - Paris, France

    Human Resources
    November 2016 - March 2017 · 5 months

    - Participating in recruitment efforts - Processing payroll - Member of Blue Energy Committee: analysis of guests' satisfaction and proposal of corrective actions, organization of internal events, translation of hotel commitments in terms of sustainable development

  • Hostess / Cashier

    Hôtel du Cap-Eden-Roc - Antibes, France

    F&B service
    May 2016 - September 2016 · 5 months

    - Collect all forms of credit as it pertains to the payment of bills - Cashing out

  • Rooms Division Trainee

    Hôtel Progress - Brussels, Belgium

    Front Office reception
    November 2015 - April 2016 · 6 months

    - Front Office Receptionist - Chief Concierge Assistant - Guest Relation Manager Assistant - Head Housekeeper Assistant

  • Front Office Receptionist & Concierge

    Hôtel Juana - Juan-les-Pins, Antibes, France

    F&B service
    May 2015 - July 2015 · 3 months

    Conciergerie: - Make travel arrangements for sightseeing and other tours - Carry out unusual requests such as sightseeing and other tours - Provide information about local features such as shopping, dining, nightlife, and other destinations Reception: - Welcome visitors by greeting them in person or on the telephone - Manage room bookings - Deal with requests that guests make during their stay

  • Intership

    Hotel BLOOM! - Brussels, Belgium

    F&B service
    November 2014 - April 2015 · 6 months

    - Waitress for breakfast, restaurant and banquets - Bar - Kitchen - Stewarding

  • Assistant Administrative

    EMC Corporation - Cork, Ireland

    Human Resources
    September 2014 - October 2014 · 2 months



  • French
    Native or fluent
  • English
    Full professional
  • Spanish
    Professional working
  • Chinese
  • Portuguese
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