Ava Sabouri

Ava Sabouri

Front Desk Agent at Laguna Cliffs Marriott Resort & Spa
Lives in Laguna Niguel, CA, United States
over 6 months ago

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Ava Sabouri moved from Iran, Tehran to California in 2011 when she was 14 years old and learned English while attending in high school. She's fluent in Farsi, English and working on her third language in Spanish. She Started community college in Fall 2014 at Saddleback, in Mission Viejo and got her associate degree in general studies and administrating in May 2018. Ava's passion for hospitality started by volunteering at the Excellent Entertainment International company as a wedding planner assistant. She's currently employed at Laguna Cliffs resort and spa by Marriott as a full-time front desk agent. Ava is working hard to get more skills, knowledge, and experiences to seek executive sales & marketing positions at the resorts.
Top Strengths:
Bilingual (Farsi-English)
Great customer service and experienced for over 4 years
Build great client relationships
Experienced in retail sales, direct sales, resort room upsales

Experience

  • Front Desk Agent

    Laguna Cliffs Marriott Resort & Spa - Dana Point, CA, United States

    Front Office reception
    March 2018 - Now

    . Responsible for Check/in out . Responsible for room assigning . Guest Services . Responsible for billing, method of payments . Phone call services . Room upgrades/sales . Team work/ front office schedule, daily worksheets

Education

  • bachelore‚Äôs

    The Collins College of Hospitality Management | CAL Poly Pomona

    August 2018 - Now

Languages

  • Persian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Professional working
    60%
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