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Result-focused, quality-driven professional with extensive experience in the achievement of objectives, strong F&B sales and service skills, and dedication to organizational goal.
Movenpick Hotel & Apartment Bur Dubai - Dubai, United Arab EmiratesF&B serviceFebruary 2017 - Now · 1 year and 10 months
• Supervising with the day to day running of the restaurant. • Liaising with my senior managers on staff requirements and any personnel issues. • Cultivating a positive working environment. • Keeping accurate statistical information and records. • Organizing work schedules and rosters. • Monitor the restaurant equipment to ensure it remains in good working order and arranging maintenance when required. • Ensuring compliance to standards and hotel policies and procedures. • Supervising the kitchen and dining room activities to ensure quality of production. • Coordinating with guests to ensure the highest level of customer satisfaction. • Managing customer feedback and providing a quick and efficient response. • Reviewing employee performance. • Providing training where required. • Tally and report the bar inventory at the end of each shift. • Updating and submitting the Menu Engineering Report to the Senior Manager. • Dealing with and managing the results from the daily restaurant reports. • Managing supplies, and evaluating daily specials.
Institute Of Hotel Management, Catering Technology & Applied Nutrition - IHMCTJuly 2009 - June 2012
EnglishNative or fluent100%
HindiNative or fluent100%
BengaliNative or fluent100%
- Business acumen
- Customer centric
- Customer driven
- Customer sevice
- Motivational skill
- Proactive attitude
- Strong interpersonal
- Strong leadership
- Strong time management