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I have 9+ years of management experience in cinema industry and has ability to set up the systems. I Have Train and
Develop individuals and teams.
A well-organized & result oriented professional Seeking a challenging career in business of professionals and people Oriented organization.
Duty Manager - Operations
Mukta A2 Multiplex S.P.C. Bahrain - Manama, BahrainManagementSeptember 2016 - Now · 2 years and 4 months
Currently associated with Mukta A2 MULTIPLEX S.P.C Proficient in developing Procedures and Service Standards. Training & monitoring performance of the team members for maintaining excellence in the process Operations. The Accountabilities Administered all aspects of operations, including Box office, Concessions, OSV, lounges, ushering and projection, With effective supervision of managerial tasks. Proficiently reviewed all areas of operations while ensuring maximum customer satisfaction, sales, operational Efficiency and effectiveness; profitability in-line with quality standards. Recognized for effective running and management of property with a positive EBITDA . Resolving Guest Complaints, building Guest relation & handling overall operations. Coordination & overall control on all departments e.g. Maintenance, Projection, housekeeping, Security, Administration & operation. Planning Effective strategies & new ideas to achieve the targets. Accredited for strategic collaboration with different firms on barter deals, marketing support and other promotional Offers, which subsequently increased 35% footfall and revenue sales. Train and Motivate staff for maximum realization of ‘admits’, ‘collection’ ‘Revenue per person’ & maintaining Excellent service. Regulate stock take & order level in store. Analysis on Food & beverage variance. Responsible for ensuring fully operational day-to-day accounting and financial controls. Generate & maintaining the Daily, weekly, monthly & quarterly reports Monitoring Manpower requirement, recruiting the manpower & their Optimum utilization Making weekly schedules of movies every week. Track on Publicity, marketing, & promotions.
Vikas College - Mumbai, IndiaJune 2009 - June 2010
MarathiNative or fluent100%
HindiNative or fluent100%
EnglishNative or fluent100%
- Operation Management
- Process management
- Professional manner
- Quality compliance
- Result oriented
- Team Management