Baptiste Defaux

Baptiste Defaux

MICE Coordinator at Areas France
Lives in Laon, France

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About me

«Alone I go Faster, together we go further »

I am offering my young experience as well as a high motivation. I easily adapt and integrate different teams, and like to share my ideas. I am looking to get involved in a project that would involved customer relationship and operational management.

« Tout seul on va plus vite, ensembles on va plus loin »

Je vous propose ma jeune expérience associée à ma forte motivation. Je suis capable de m’adapter, de m’intégrer dans une équipe tout en faisant valoir mes idées. Je cherche à m’impliquer dans un projet qui allie Relation Client et Suivi Opérationnel.

Experience

4 years and 11 months

  • MICE Coordinator

    Areas France - France

    Events
    March 2019 - Now · 1 year

    MICE Coordinator at AREAS for CENTER PARCS FRANCE Creates, applies and coordinates global MICE catering offer, together with Center Parcs sales teams Collaboration with Marketing teams Center Parcs: Implementation and update on a MICE brochure, creation of specific and personalized packages Follow up, analysis and business plan to guarantee financial balance on the resorts Site inspections, as well as presentation of the destination/event directly to the final consumer Proactive in the renewal of onsite material, adaptability to new technologies/consumption trends Proactive to increase “up sales” potential Public Relations: Join national and international shows/fairs, organize fam trips Local and regional direct marketing strategy to develop B to B activity

  • Project Manager

    Evian Resort - Évian-les-Bains, France

    Events
    April 2017 - March 2019 · 2 years

    - Participate in the visit of infrastructure for a marketing and advice purpose - Establish the commercial proposals for banqueting and business groups - French and international customers until the signature of the contract - To Make a regular follow-up of the optional demands - Organize the event and coordinate all the different services of the different sites - Participate in the "weekly Internal Meetings" to review files confirmed with the various committed departments - Welcome the customer on arrival and establish an "Exit Meeting" the day of the departure - Collaborate closely with the Person in charge of Groups and Conferences for the development and the renewal of the offers - Assure an administrative follow-up and watch the coherence of the database on the Opera software · Assure a competitors follow up

  • Bartender

    Saint Christopher Inn - Edinburgh, United Kingdom

    F&B service
    September 2015 - May 2016 · 9 months

    Food and beverage service, in breakfast, lunch and dinner service

  • Entertainer in a 3* Hotel

    Palia - Benalmádena, Spain

    Tourism
    May 2015 - August 2015 · 4 months

    Daily/evening entertainment in French, English and Spanish

  • Sales Executive

    Intersport - Nemours, France

    Sales & Marketing
    June 2014 - August 2014 · 3 months

  • Sales executive

    Max ASP - Ulm, Germany

    Sales & Marketing
    April 2013 - October 2013 · 7 months

    - Promotion the Office 365 Campaign in Switzerland - Business and Negotiation B2B - Briefing with the client (Data base, exigency, target) - Report of the results through the CRM system Salesforce

  • Holiday Camp Entertainer

    Touristra - Cogolin, France

    Tourism
    July 2012 - August 2012 · 2 months

    Part of the Entertainement team: -Tennis teaching - Evening and daily entertainment

Education

  • Master 2 International Tourism Management

    IAE Savoie - Mt Blanc

    September 2016 - September 2017

    Bachelor Degree in Tourism, Hospitality, and Leisure 1st year Master degree in Tourism Management studied in Edinburgh - Napier University 2nd year Master degree in International Tourism Management studied half in Finland - Haaga-Helia Half in France Chambéry (full english program)

  • Master 1 - Tourism Managment

    Edinburgh Napier University - Tourism - Edinburgh, United Kingdom

    September 2015 - May 2016

    1 Year exchange program in Edinburgh: - Follow the Master program in english - write the master thesis

  • 3rd year degree

    IAE Savoie - Mt Blanc

    September 2014 - September 2015

    Economic studies in: - Tourism - Hospitality -Leisure

  • University - Business and Marketing graduated

    UPEC - IUT Sénart-Fontainebleau - Fontainebleau, France

    September 2011 - September 2013

    -Sales and Marketing -Accountancy - Supply Chain One Semester studied at the Hochschule Neu-ulm - Germany

Languages

4 languages

  • English

    Native or fluent

  • French

    Native or fluent

  • Spanish

    Professional working

  • German

    Limited working

Personal information

Nationalities

  • French

Skills

5 skills

  • Coordination
  • International Management
  • Marketing
  • Project management
  • Sales
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