Beatriz Frutos

Beatriz Frutos

Assistant Events Socio-Cultural at UFCV & O'ptimomes Loisirs
Lives in Madrid, Spain
over 6 months ago

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I just returned to Spain, after working two years abroad ( UK and France). At present I am looking to a secure position in Public Relations and Communication, especially in Events Organisation or Customer Service, where I can bring immediate and strategic value and develop current my skillset further.

An enthusiastic and creative manager with more than five years work experience in different areas of Communication. Spoken and written communication, persuading, organising and cooperating skills. A person with determination, excellent interpersonal skills, flexibility, persistence and ability to take risks.

Experience

  • Assistant Events Socio-Cultural

    UFCV & O'ptimomes Loisirs - Bordeaux, France

    Events
    April 2016 - September 2016

    Create, manage and organize leisure activities for children and adults with disabilities, such as field trips, workshops and events.

  • Assistant Manager C&B

    AccorHotels - Bristol, United Kingdom

    Events
    April 2015 - December 2015

    I started as a member of the Front Office Department in this hotel and after 3 months I got the this position. Supervise conferences and banquets ensuring consistency in setup and throughout the execution of the event. Manage and supervise the C&B Team Identifying customer service problems or issues before they arise. Displaying a positive, friendly and informal manner with customers. Showing a sense of urgency on behalf of customers and actions requests quickly. Undertaking work in a well-organised and systematic way. Working effectively with colleagues and other departments. Striving for excellence by paying attention to important detail. Ensuring promises are kept by following through on customer requests. Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

  • Receptionist

    AccorHotels - Bristol, United Kingdom

    Front Office reception
    April 2015 - June 2015

    I started as a member of the Front Office Department in this hotel and after 3 months I got promote as Assistant Manager, Conferences and Banqueting Department.

  • Technical of Youth Community,

    City Council - Villafranca de los Caballeros, Spain

    Communication
    March 2013 - April 2014

    Main Responsable for the Young Public Centre. (Between 100 – 300 attendees every weekend) Public budget (around 8.000」 per year) managing in order to undertake different activities of the center such as concerts, journeys, work crafts and sports activities. Design planer of internal and external communication. Social Media Community Manager. Consultant and problem solving related to work, scholarships, housing, traveling and health matters. My contract finished and I decided to try a new job challenges abroad.

  • Technical Sales Operator

    Vodafone - Alcázar de San Juan, Spain

    Sales & Marketing
    November 2011 - December 2012

    Business advisor. Customer care and sales of different company products: rates, mobiles, special offers, Internet. I was offered a better job with more challenges to face and opportunities to grow professionally.

  • Technical Communication in Culture, Media and Public Service Radio Department

    City Council - Villafranca de los Caballeros, Spain

    Communication
    January 2011 - October 2011

    Responsiblility for the local radio ( around 1.000 – 1.500 listeners) Cooperation with the Municipality Communication Department. Organizer of press conferences, press releases, as well as managing of webpages and link directly to the local, regional and national media. My contract was to cover a maternity leave.

  • Project Manager

    Distrito Musical - Madrid, Spain

    Events
    December 2008 - October 2010

    Responsability for the Events Department. Design and organization of teams ( 4 different work teams with 5-8 members each), partnership managing. Decision maker for complementary elements like photocalls, business cards, banners for websites and social media. Bespoke newsletter design for different targets. My contract was only until the end of service two customer service specifically

Education

  • Communications- Advertising and Public Relations

    Universidad Rey Juan Carlos - Móstoles, Spain

    September 2003 - June 2008

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%

Skills

  • Able to work under pres
  • Can work in teams
  • Client-oriented
  • Creative
  • Emphaty
  • Multitask
  • Organized
  • Proactif
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