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I am a travel and tourism passionate with international work experience. I have worked for an international tour operator in NYC and been a sales person in Australia while completing my Bachelor's degree. I also had an experience for a big hotel chain in China as Management Trainee. Having had the chance to work in several different countries with complete different cultures, taught me how to always be professional when dealing directly with a guest and smile, even under big pressure.
My long term goal is to become an expert in Cross-cultural issues.
Organizzazione turistica regionale Bellinzonese e Alto Ticino - Olivone, SwitzerlandOtherOctober 2017 - Now · 1 year and 3 months
Area and Office manager. By taking care of all the HR planning of my two co-workers, I make sure all the duties are completed smoothly. I am responsible for the touristic projects in the valley and work closely with the regional body of economic development and the different town councils to ensure needs and requests are met. Ongoing and completed projects: - Improved website visitors by creating the landing page dedicated to “Sport and Outdoor” - Member of the strategic team for a regional project focused on new Mountain Bike trails (Ongoing) - Member of the board and Marketing and Communication coordinator for “Greina Trail” event (www.greinatrail.ch) - Member of the strategic team for the regional project “Valle Malvaglia”. Focus on market placement for a secondary valley in region. (Ongoing) - Growth in number of tourist by creating holiday packages in collaboration with local service providers - Improved relationship between town councils and the OTR organization and improved perception of the organization in general by being the first point of contact for sponsoring matters and visiting key accounts - Analyze and identify new opportunities such as new activities, competitions and festivals to attract more tourists in the region
Bachelor of Business - Tourism Management
La Trobe University - School of Tourism and Hospitality - Melbourne, AustraliaMarch 2011 - March 2012
EnglishNative or fluent100%
ItalianNative or fluent100%
FrenchNative or fluent100%
- event managment
- International experience
- International Relations
- Project management
- Travel and Tourism
I am member of the steering committee and take care of the Admin tasks and Marketing / communication sides of the event.