Benedetta Marchesi

Benedetta Marchesi

Student from Les Roches International School of Hotel Management
Lives in Crans-Montana, Switzerland

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About me

Graduating in February 2020, I am looking forward to a highly successful career in the hospitality industry. As being a very motivated individual, my goal is to further develop myself, keep offering outstanding quality of services for my employer and travel as per the operational needs.

Experience

1 year and 5 months

  • Rooms Division Cross Training

    Four Seasons - Kyoto, Japan

    Rooms division
    September 2018 - January 2019 · 5 months

    Excellent customer service; selling various hotel facilities, monitoring activities; engaging with all guests and visitors, creating critical connections with VIPs; understanding customer’s needs and providing personalized solutions.

  • Human Resources Trainee

    Royal Garden Hotel London - London, United Kingdom

    Human Resources
    February 2018 - July 2018 · 6 months

    Supporting the recruitment process: CV selection and screening, assisting interviews; assisting the L&D Officer in preparing and conducting induction; leading ad-hoc hr projects.

  • Spa Concierge - Spa Administration

    Mandarin Oriental - Milan, Italy

    Spa & Wellness
    January 2017 - June 2017 · 6 months

    Reservations, assisting guests with any requirement; supporting administrative tasks; creating training plans, training new colleagues, leading Health and Safety project, developing SOPs, P&Ps.

Education

Currently studying

Languages

5 languages

  • Spanish

    Native or fluent

  • Italian

    Native or fluent

  • English

    Native or fluent

  • French

    Limited working

  • German

    Notions

Personal information

Nationalities

  • Italian

Work Permits

  • European Union

Date of birth

October 27th 1996

Driving License

Yes

Skills

4 skills

  • Active listening
  • Excellent people skills
  • Good customer service
  • hotel sales
Connections
Federico Micci
Student from Les Roches International School of Hotel Management
Following
The Stafford London
London, United Kingdom
Hotel Café Royal
London, United Kingdom
Andaz London Liverpool Street
London, United Kingdom
Other members
Thomas Lanvin
Randogne, Crans-Montana, Switzerland
Andrea Trionfo
Marbella, Spain
Alessio Bitto
Sierre, Switzerland
Camille Huber
Crans-Montana, Switzerland
Ekaterina Grigoryeva
Sierre, Switzerland
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