Benedikt Höbelt

Benedikt Höbelt

Rooms Division Management Graduate Trainee at One&Only; Royal Mirage, Dubai
Lives in Dubai, United Arab Emirates
over 6 months ago

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Pleasure in the job puts perfection in the work.

Experience

  • Rooms Division Management Graduate Trainee

    One&Only; Royal Mirage, Dubai - Dubai, United Arab Emirates

    Rooms division
    July 2018 - Now · 8 months

    Graduate Management Internship Program undergoing trainings in all respective Rooms Division Departments of the Hotel. The Palace 231 Rooms&Suites The Arabian Court 171 Rooms&Suites Residences & Spa 49 Room&Suites *LHW

  • Commis de Rang

    The Hotel Sacher - Salzburg, Austria

    F&B service
    December 2017 - January 2018 · 2 months

  • Commis de Rang (Part-Time)

    Scandic Hotel - Helsinki, Finland

    F&B service
    September 2017 - December 2017 · 4 months

    - participating in service (breakfast, dinner events, conference / banqueting) - food preparation - making sure that restaurant is clean and well maintained - ensuring that the goods are correctly stored - making suggestions for improvement

  • Guest Experience

    Sofitel Bangkok Sukhumvit Hotel - Bangkok, Thailand

    Management Trainee
    March 2017 - August 2017 · 7 months

    - Create quality awareness and communicate quality requirements, policies and procedures to all department heads - Review and communicate the brand essentials effectively to all departments - Analyse guest feedback data to identify correlation factors and recurrence patterns - Lead Quality Meeting with Department Heads to find solutions to improve the performance - Manage, support and control the departments to implement an Action Plan - Identify frameworks, system and tools suitable for the continue development of the hotel with regard to customer satisfaction and process enhancement Absolved Trainings: - Manifique Journey - Sofitel Blueprint - LCAH Membership Recognition - Priority & Resolution - Leading the Brand Experience - Unlocking Cousu Main (created Cousu Main of the month)

  • Hospitallity Consultancy Assistant

    hpc bohne - Berlin, Germany

    Human Resources
    May 2016 - December 2016 · 8 months

    It's been my job to support Hartwig Bohne in his projects by keeping up to date operating numbers, producing articles, doing researches, preparing trainings and creating presentations for his hospitality consultancy. - academic research - data inquiry & development - analytical investigation of qualitative and quantitative data - training preparation for national and international hospitality schools and markets - advancement of current projects

  • Internship

    Relais & Châteaux - Dresden, Germany

    Sales & Marketing
    February 2016 - April 2016 · 3 months

  • Guest Service

    Swissôtel Hotels & Resorts - Switzerland, SC, United States

    Guest Relations
    November 2015 - June 2016 · 8 months

    Since May 2017 Hyperion Hotel by H-Hotels I supported the guest service department and realized small front office duties. - bellboy service - luggage and mail service - concierge service - guest relation - procurements - room service - valet parking - guest check-in preparation - dealing with guest correspondences

  • Rooms Division Internship

    Kempinski Hotel Adlon - Berlin, Germany

    Front Office reception
    September 2015 - October 2015 · 2 months

    I fulfilled everyday instructions of mainly the concierge department during my pre-internship and enjoyed living the Adlon legend. - luggage and mail service - guest relation - rooming - guest service

  • Commis de Rang (Part-Time)

    Zur Fernmühle - Ziegenrück, Germany

    F&B service
    January 2012 - May 2015 · 3 years and 5 months

Education

  • International Hotel & Toursim Management, Business Administration

    The Norwegian School of Hotel Management, University of Stavanger - Stavanger, Norway

    August 2017 - December 2017

  • International Hotel Management

    SRH Hotel-Akademie Dresden a campus of SRH Hochschule Berlin - Dresden, Germany

    January 2015 - January 2019

  • Kaplan International English School - Miami, FL, United States

    July 2014 - August 2017

Languages

  • German
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%
  • Spanish
    Notions
    20%
Connections
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Damaris Wangui Muchiri
Front Office Intern at The Broadmoor
View 26 connections
Following
BULGARI Resort & Residences Dubai
Dubai, United Arab Emirates
HRC International
Maastricht, Netherlands
Jumeirah Group
Dubai, United Arab Emirates
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Bad Honnef, Germany
Mohammed Ismaeel
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