Benoit MALVACHE

Adjoint de direction at Hôtel Le Quartier Bercy Square
Lives in Pontoise, France

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About me

Désireux de m'investir dans un nouveau challenge qualitatif en créant une expérience client singulière.

Experience

21 years and 4 months

  • Adjoint de direction

    Hôtel Le Quartier Bercy Square - Paris, France

    Management
    October 2018 - March 2019 · 6 months

  • Chef de Réception

    Adagio Access Paris Reuilly - Paris, France

    Reception
    July 2018 - October 2018 · 4 months

  • Assistant chef de réception

    Kyriad Paris nord porte de Saint Ouen - Saint-Ouen, France

    Reception
    July 2016 - July 2018 · 2 years and 1 month

  • Assistant Chef de Réception

    Alliance hôtel - Saint-Ouen, France

    Reception
    January 2012 - June 2016 · 4 years and 6 months

  • Assistant chef de réception

    Holiday Inn Paris porte de Saint Ouen - Saint-Ouen, France

    Reception
    April 2008 - December 2011 · 3 years and 9 months

  • Senior Receptionist

    Dunboyne Castle Hotel And Spa - Dunboyne, Ireland

    Reception
    October 2006 - March 2008 · 1 year and 6 months

  • Chef de Brigade

    Hôtel Lutetia - The Set Hotels - Paris, France

    Reception
    August 2002 - October 2006 · 4 years and 3 months

  • Night Manager

    Hôtel Lutetia - The Set Hotels - Paris, France

    Reception
    June 2001 - July 2002 · 1 year and 2 months

  • Premier de Réception

    Tulip Inn - Bussy-Saint-Georges, France

    Reception
    June 2000 - May 2001 · 1 year

  • Réceptionniste

    Château de Montreuil - Montreuil, France

    Reception
    July 1999 - December 1999 · 6 months

  • Night auditor

    Hôtel du Parc - Hardelot-Plage, Neufchâtel-Hardelot, France

    Reception
    July 1997 - June 1999 · 2 years

Education

  • Mention complémentaire Accueil-réception

    Lycée hotelier du Touquet - Le Touquet, France

    September 1996 - June 1997

  • Baccalauréat technologique hotelier

    Lycée hotelier du Touquet - Le Touquet, France

    September 1993 - June 1996

  • Brevet d'études professionnelles service et commercialisation

    Lycée hotelier du Touquet - Le Touquet, France

    September 1991 - June 1993

  • Certificat d'aptitude professionelles serveur

    Lycée hotelier du Touquet - Le Touquet, France

    September 1991 - June 1993

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

Personal information

Nationalities

  • French

Driving License

Yes

Skills

18 skills

  • Accueil clientéle
  • Coaching d'équipe
  • commentaires clients
  • communication avec les agences de voyages
  • Conciergerie
  • Contrôle d'activité
  • Contrôle de caisse
  • Gestion d'équipe
  • Gestion des débiteurs
  • Gestion des plaintes
  • Gestion des stocks
  • Optimisation du remplissage / yield management
  • Préparation et animation de réunions de service
  • Quotations séminaires et groupes
  • Suivi des commissions
  • Taritement des commentaires clients
  • Traitement des plaintes
  • Veille commerciale
Following
Les Bains d'Ovronnaz
Les Bains d'Ovronnaz
Leytron, Switzerland
The Peninsula Paris Hyatt France
Hyatt France
Paris, France
Other members
Clifford Joseph
Paris, France
Alain Pham
Paris, France
Amélie SLOVE
Paris, France
Emma Rock
Maisons-Laffitte, France
View more
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  • Phone Number

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