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About me
Ambitious and focused Front office, Guest Relations and Learning & Development professional, passionate about Rooms Division Development, Induction, Management development, Talent management, coaching, system training, With strong administration and operational skills as well as commendable history of working in hospitality industry.
Experience
12 years and 4 months
-
Guest Relations Manager
Burj Al Arab - Jumeirah Group - Dubai, United Arab Emirates
Guest RelationsDecember 2018 - Now · 5 years and 4 months -
Assistant Learning & Development Manager
Burj Al Arab - Jumeirah Group - Dubai, United Arab Emirates
Human ResourcesNovember 2017 - December 2018 · 1 year and 2 months -
Administrator
Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates
AdministrationOctober 2016 - November 2017 · 1 year and 2 months -
Butler Supervisor
Jumeirah Dar Al Masyaf - Dubai, United Arab Emirates
Guest RelationsApril 2013 - October 2016 · 3 years and 7 months -
Villa Butler
Jumeirah Dar Al Masyaf - Dubai, United Arab Emirates
Guest RelationsDecember 2011 - March 2013 · 1 year and 4 months
Education
-
Hospitality Management
United States International University - Nairobi, Kenya
February 2007 - November 2009
Languages
1 language
-
English
Native or fluent
Personal information
Nationalities
-
Kenyan
Skills
6 skills
- ANALYSING
- Budgting
- Coatching
- Development
- Recruitment and Selection
- Training
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