Benson Mutua

Benson Mutua

Guest Relations Manager at Burj Al Arab - Jumeirah Group
Lives in Dubai, United Arab Emirates

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About me

Ambitious and focused Front office, Guest Relations and Learning & Development professional, passionate about Rooms Division Development, Induction, Management development, Talent management, coaching, system training, With strong administration and operational skills as well as commendable history of working in hospitality industry.

Experience

12 years and 4 months

  • Guest Relations Manager

    Burj Al Arab - Jumeirah Group - Dubai, United Arab Emirates

    Guest Relations
    December 2018 - Now · 5 years and 4 months

  • Assistant Learning & Development Manager

    Burj Al Arab - Jumeirah Group - Dubai, United Arab Emirates

    Human Resources
    November 2017 - December 2018 · 1 year and 2 months

  • Administrator

    Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates

    Administration
    October 2016 - November 2017 · 1 year and 2 months

  • Butler Supervisor

    Jumeirah Dar Al Masyaf - Dubai, United Arab Emirates

    Guest Relations
    April 2013 - October 2016 · 3 years and 7 months

  • Villa Butler

    Jumeirah Dar Al Masyaf - Dubai, United Arab Emirates

    Guest Relations
    December 2011 - March 2013 · 1 year and 4 months

Education

  • Hospitality Management

    United States International University - Nairobi, Kenya

    February 2007 - November 2009

Languages

1 language

  • English

    Native or fluent

Personal information

Nationalities

  • Kenyan

Skills

6 skills

  • ANALYSING
  • Budgting
  • Coatching
  • Development
  • Recruitment and Selection
  • Training
Connections
Haris Faizan
Corporate Sales Officer en Advanced Car Rentals
Evance Juma
Bartender/mixologist en Kiza
Abdelhadi mohamed Mezi
Internship en Sheraton Annaba Hotel
Following
The St. Regis Downtown Dubai
The St. Regis Downtown Dubai
Dubai, United Arab Emirates
MSC Cruises
MSC Cruises
Geneva, Switzerland
Marriott London Park Lane
Marriott London Park Lane
London, United Kingdom
Other members
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Dubai, United Arab Emirates
Michael Hinga
Dubai, United Arab Emirates
Elmurod Yuldashev
Dubai, United Arab Emirates
Sudi Athman
Dubai, United Arab Emirates
Mandeep Mallick
Dubai, United Arab Emirates
View more
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