Biswajit Mondal

Biswajit Mondal

F&B Supervisor at Radisson blu hotel (Carlson Group)
Lives in Chennai, India
over 6 months ago

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Radisson blu hotel (Carlson Group) Chennai (India)

Waiter 30th April 2014 to till date

JOB RESPONSIBILITY

@Managing the operations according to the standard operating procedures of the organization
@to control the usage of food and beverage equipments and items.
@Interacting with the guests for quick resolution of their problems and providing highquality services to achieve customer delight.
@handle guest complaints and maintain good public relations.
@To maintain a high team focus by showing co-operation and support to achieve the goals of the organization.
@Supervise and coordinate assigned shift pre meal meeting conducted with the staff daily.
@handle all inventories directly involved with operations.
@Maintain a high customer service to upsale customers for exalting their satisfactions level.
@communicating with the kitchen staff to ensure efficient food service.
@Brifing to the junior staff working at restaurant.
@ensure the proper order delivered to the table.
@Ensure proper handover for the next shift to do the work smoothly.
@Maintain par stock.

Experience

  • F&B Supervisor

    Radisson blu hotel (Carlson Group) - Chennai, India

    F&B service
    April 2014 - Now · 4 years and 9 months

    @Managing the operations according to the standard operating procedures of the organization @to control the usage of food and beverage equipments and items. @Interacting with the guests for quick resolution of their problems and providing highquality services to achieve customer delight. @handle guest complaints and maintain good public relations. @To maintain a high team focus by showing co-operation and support to achieve the goals of the organization. @Supervise and coordinate assigned shift pre meal meeting conducted with the staff daily. @handle all inventories directly involved with operations. @Maintain a high customer service to upsale customers for exalting their satisfactions level. @communicating with the kitchen staff to ensure efficient food service. @Brifing to the junior staff working at restaurant. @ensure the proper order delivered to the table. @Ensure proper handover for the next shift to do the work smoothly. @Maintain par stock.

Education

  • School of Indian Hotel Management. West Bengal

    April 2011 - May 2014

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • Butler Service
  • Eye for Details
  • Guest relation
  • Junior Staff Training
  • Keen interested people
  • Team builder
  • Teamplayer
  • Work under presure
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Viktor Liu
F&B Trainee at Kempinski Hotels
Rares Ciuverca
Student from American Hotel Academy Romania
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