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Fast Learner, a great team worker, excellent customer service proven results and always with a smile on my face.
COOLROOMS - Barcelona, SpainCustomer ServiceFebruary 2018 - Now · 10 months
As a receptionist I was responsable for doing the check-ins, check-outs, answering emails, phones, organising transfers, booking touristic atractions, sorting out any minour complaints and overall making sure the customer had a 4 star experience. Also had to do invoices, report any maitanance problems, etc. I worked all shifts, mornings, late and nights.
Call Center Agent
Etihad Airways - Manchester, United KingdomCustomer ServiceMay 2015 - January 2018 · 2 years and 9 months
Luther King Hotel - Manchester, United KingdomFront Office receptionMarch 2014 - April 2015 · 1 year and 3 months
Senior Passenger Supervisor
KBR Inc - Kandahar, AfghanistanGuest RelationsMay 2010 - February 2014 · 3 years and 10 months
University of Science - Bacău, RomaniaSeptember 2003 - July 2007
SpanishNative or fluent100%
EnglishNative or fluent100%
RomanianNative or fluent100%