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My name is Bonny Dsouza and presently I am working as a Assistant Restaurant Manager for Haru Robatayaki Japanese restaurant in Dubai Silicon Oasis under the management of Hot Brands International Company.
Assistant Restaurant Manager
Hot Brands International Company - Dubai, United Arab EmiratesF&B serviceApril 2015 - Now · 3 years and 10 months
Provide consolidated monthly financial report to AOM. Assist AOM/ Chefs/ Sous Chefs, in management of unit costs and introduce corrective actions when necessary. Ensure that restaurant is adequately equipped with stocks and supplies Keep accurate records of all restaurant activities and infrastructure needs. Maintain wastage report. Be totally customer focused and driven; assure high levels of customer satisfaction. Assure that kitchen operations exceed the standards set for by the municipalities for hygiene. Hold weekly operational meetings with your staff to review operational performance, set targets, priorities and goals.
Norwegian cruise line - Barcelona, SpainF&B serviceJune 2013 - February 2015 · 1 year and 9 months
Assist the waiter with the service of food and beverage of an assigned station in the restaurants. Ensure that guests are consistently provided with courteous, prompt and efficient service according to company standards. Ensures that assigned station is properly setup with the required amounts of china, glassware, silverware and mis-en-place prior to the start of service.
Hot Brands International Company - Jumeirah, Dubai, United Arab EmiratesF&B serviceJanuary 2008 - June 2013 · 5 years and 6 months
Managing the Food & Beverage service to consistently high standards. Effectively controlling the flow of customers & orders throughout service. Ensuring my team maximize all sales opportunities. Dealing with any customer queries in an appropriate manner. Responsibility for accurate management of all transactions during service. Managing staff schedules, inventory & reports. Maintain excellent communication with guest & staff & be available to work a flexible schedule.
Safeer Continental Hotel - Muscat, OmanF&B serviceMarch 2007 - October 2007 · 9 months
Responsible for the restaurant service rendered to all guest. Ensuring cleanliness & timely service are rendered to all guests at all times. Anticipating guest needs & preferences & following up with suggestive selling during order taking. Maintaining good guest & associates relations within the team & to conduct orientation & training to junior associates.
Four Points by Sheraton Dubai - Bur Dubai, Dubai, United Arab EmiratesF&B serviceAugust 2003 - January 2007 · 3 years and 6 months
Receive order & serve customer requests to the standards required. Understand menu content, any menu changes & promotional activities. Keep our service area clean & tidy & well prepared. Efficiently manage the proper settlement of all customer accounts. Be able to answer guest queries in a polite & helpful manner.
Movenpick Hotel - Kuwait City, KuwaitF&B serviceJune 2002 - August 2003 · 1 year and 3 months
Consistently maintain high service standards. Assists with busing tables when necessary. Exercises positive warm hospitality. Maintain knowledge of Food & Beverage items.
S.I.E.S College of Commerce - Mumbai, IndiaOctober 1996 - November 1998
St. Anthonys High School - Mumbai, IndiaJuly 1986 - August 1996
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