Boris Lefterov

Boris Lefterov

Front Desk Agent at Hilton
Lives in Sofia, Bulgaria
over 6 months ago

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I am a recent graduate from Les Roches International School of Hotel Management- Campus Marbella. I am looking for a full-time job or an​ MIT program starting from August 2018.


  • Front Desk Agent

    Hilton - Sofia, Bulgaria

    Front Office reception
    October 2018 - Now · 4 months

    Check in the arriving guest and check out the departing guests in a friendly and caring manner;Handle all front office cashiers’ transactions such as posting charges to guests and settling their bills;Use suggestive selling techniques to sell rooms and to promote other services of the hotel; Coordinate efficiently with all hotel departments regarding rooms status, guest preferences and requests

  • Guest Relations Agent

    Verride Placio Santa Cat - Lisbon, Portugal

    Front Office reception
    August 2018 - October 2018 · 3 months

  • Assistant F&B Manager

    The Cliff Beach and Spa Obzor - Obzor, Bulgaria

    F&B service
    April 2017 - August 2018 · 1 year and 5 months

    Create a work flow plan; Supervise the service and see if the brand standards are followed, create schedules; split and organise a team of seven; stock and inventory control; Handling money; handle guest complaints

  • F&B Intern

    The Grand Hotel (Eastbourne) - Eastbourne, United Kingdom

    F&B service
    September 2016 - January 2018 · 1 year and 5 months

    F&B Trainee Prepare Mise En Place when in Room Service for breakfast shift Organization of the restaurant Comply with guest demands Serve afternoon tea when working in the Lounge bar Handle money Handle guest complaints

  • Assistant Housekeeping Manager

    The Dylan - Amsterdam, Netherlands

    July 2016 - September 2016 · 3 months

    Check rooms if they are up-to standard before they are checked-in Overlook if all public areas are clean Lenin control Schedules and work statistics

  • Front Desk Receptionist

    The Cliff Beach & Spa - Obzor, Bulgaria

    Front Office reception
    May 2016 - July 2016 · 3 months

    Oversee all related tasks to reception management duties; Handled guest complaints; Trained new staff for show rounds; Exceeded guest expectations; Up-sell the facilities

  • Assistant property manager

    Sands Aparthotel - Sunny Beach, Bulgaria

    Administration & General
    January 2014 - September 2015 · 1 year and 9 months

    Supervised staff members; Managed the accountancy and the cash flow Customer service and communication; Managed archives and records of the property shareholders and apartment owners



  • English
    Native or fluent
  • Bulgarian
    Native or fluent
  • Russian
    Limited working
  • German
    Limited working


  • Hotel Receptionist Course

    I undertook a receptionist course in 2015 in London. The course was provided by London Reception Academy.

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