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I am a recent graduate from Les Roches International School of Hotel Management- Campus Marbella. I am looking for a full-time job or an MIT program starting from August 2018.
Front Desk Agent
Hilton - Sofia, BulgariaFront Office receptionOctober 2018 - Now · 4 months
Check in the arriving guest and check out the departing guests in a friendly and caring manner;Handle all front office cashiers’ transactions such as posting charges to guests and settling their bills;Use suggestive selling techniques to sell rooms and to promote other services of the hotel; Coordinate efficiently with all hotel departments regarding rooms status, guest preferences and requests
Guest Relations Agent
Verride Placio Santa Cat - Lisbon, PortugalFront Office receptionAugust 2018 - October 2018 · 3 months
Assistant F&B Manager
The Cliff Beach and Spa Obzor - Obzor, BulgariaF&B serviceApril 2017 - August 2018 · 1 year and 5 months
Create a work flow plan; Supervise the service and see if the brand standards are followed, create schedules; split and organise a team of seven; stock and inventory control; Handling money; handle guest complaints
The Grand Hotel (Eastbourne) - Eastbourne, United KingdomF&B serviceSeptember 2016 - January 2018 · 1 year and 5 months
F&B Trainee Prepare Mise En Place when in Room Service for breakfast shift Organization of the restaurant Comply with guest demands Serve afternoon tea when working in the Lounge bar Handle money Handle guest complaints
Assistant Housekeeping Manager
The Dylan - Amsterdam, NetherlandsHousekeepingJuly 2016 - September 2016 · 3 months
Check rooms if they are up-to standard before they are checked-in Overlook if all public areas are clean Lenin control Schedules and work statistics
Front Desk Receptionist
The Cliff Beach & Spa - Obzor, BulgariaFront Office receptionMay 2016 - July 2016 · 3 months
Oversee all related tasks to reception management duties; Handled guest complaints; Trained new staff for show rounds; Exceeded guest expectations; Up-sell the facilities
Assistant property manager
Sands Aparthotel - Sunny Beach, BulgariaAdministration & GeneralJanuary 2014 - September 2015 · 1 year and 9 months
Supervised staff members; Managed the accountancy and the cash flow Customer service and communication; Managed archives and records of the property shareholders and apartment owners
Bachelor in Business Administration and International Hotel Management
Les Roches Marbella International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Marbella, SpainAugust 2015 - June 2018
With specialisation in Entrepreneurship and SME management
London College of Music - London, United KingdomAugust 2014 - March 2015
EnglishNative or fluent100%
BulgarianNative or fluent100%
Hotel Receptionist Course
I undertook a receptionist course in 2015 in London. The course was provided by London Reception Academy.