Boudewijn Martens

Boudewijn Martens

General Manager at Crowne Plaza Den Haag - Promenade by Apollo Hotels & Resorts
Lives in The Hague, Netherlands
over 6 months ago

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Dutch hotel professional. 34 years old with a hospitality focussed way of life. Being 15 years old I knew I wanted to pursue a career in hospitality. Having done international traineeships within NH Hotelles en Hilton International, I started my professional career within Hilton. After that, I have now worked for +6 within a Dutch hotelchain running international branded hotels (Ramada / Crowne Plaza).

Now I would like to take the next step in my career. As of july 2017 I am available for a senior management position in an international hotel anywhere in the world.

Together with my wife I am a passionate traveler and would really like to see the world from a professional point of view as well. Love wine tastings / dinners / soccer / skiing and cycle racing.


  • General Manager

    Crowne Plaza Den Haag - Promenade by Apollo Hotels & Resorts - The Hague, Netherlands

    September 2015 - Now

    Crowne Plaza The Hague – Promenade, a 5***** hotel, offers 174 rooms, including 52 Standard rooms, 42 Deluxe rooms, 57 Executive rooms, 17 Club rooms, 5 Junior suites and 1 Prominential suite overlooking the skyline of The Hague. Brasserie Brut Bubbles & Bites is the fizzling meeting place where guests come together for a good cup of coffee, a light lunch, a 'Bite' or an extended dinner in the evening. Experience the great dynamic and relaxed atmosphere. Underneath the hotel the Promenade Health Club & Spa is located with a surface of 900 m². Here you can relax in one of the many saunas after a treatment, enjoy the swimming pool or indulge in the fitness.

  • Hotel Manager

    Ramada Apollo Amsterdam by Apollo Hotels & Resorts - Amsterdam, Netherlands

    April 2014 - August 2015

    Ramada Apollo is an award winning hotel. In 2014 it was both voted EMEA Hotel of the year within the Wyndham Hotel Group and best hotel in the Netherlands at the Europe Hotel Awards. The Ramada Apollo has 446 Standard, Deluxe and Executive rooms that are equipped with free Wi-Fi, flat screen television, air conditioning, a sitting area and coffee and tea facilities. You will find the Sky bar and Restaurant Floor17 on the 17th floor. The open kitchen, smooth service and panoramic view of Amsterdam ensure a perfect evening out. On the roof of the hotel you will find Floor17 Rooftop Terrace, the highest rooftop terrace of Amsterdam. This exclusive rooftop terrace is opened during both summer and winter. Furthermore the hotel has 8 modern board- and meeting rooms. A number of these rooms are located on the 18th floor and offer a splendid view of Amsterdam and its environment. I am responsible for managing the hotel’s day to day operation. Operational departments include: Front Desk Service, Food & Beverage, Ki

  • Resort Manager

    Thermae 2000 by Apollo Hotels & Resorts - Valkenburg, Netherlands

    November 2011 - March 2014

    Thermae 2OOO at the top of the Cauberg with magical views of the Valkenburg castle ruins, is brimming with activities. You can enjoy in- and outside thermal baths, sauna’s, steam baths, whirlpools, beauty treatments and spa programs. It has its own adjacent ****hotel with 60 rooms. Furthermore there are 4 food & beverage outlets; Restaurant Senses, Bread & Bites Buffet, Tapas & Cocktail Bar and Restaurant Pure. Thermae 2OOO won the World Travel Award as Best Spa Resort of Holland for the third time last year. I was responsible for managing the Resort’s day to day operation. Operational departments include: Front Desk Service, Food & Beverage, Kitchen, Wellness, Housekeeping, Engineering and Security. Targets included maximization of internal revenues and profits, minimization of fixed, and operating costs, implementing new initiatives to exceed guest satisfaction and overall staff satisfaction.

  • General Manager

    Apollo Hotel Lelystad by Apollo Hotels & Resorts - Lelystad, Netherlands

    April 2010 - November 2011

    Responsible for managing the day to day operation. Operation includes: Front Desk Service, Revenue, Food & Beverage, Kitchen, Housekeeping, Engineering. Responsibilities include maximization of overall revenues and profits, minimization of fixed, and operating costs, implementing new initiatives to exceed guest satisfaction and overal staff satisfaction.

  • Front Desk Manager

    Hilton Antwerp - Antwerp, Belgium

    November 2007 - January 2010

    Responsible for Front Office Operations, Guest Relations, Concierge & Executive Lounge

  • Front Office Supervisor

    Hilton Amsterdam Airport Schiphol - Schiphol, Netherlands

    Front Office reception
    March 2006 - October 2007


  • Hotel Business Acumen / Hospitality administation / management

    Hotelschool The Hague [ HSD ] - The Hague, Netherlands

    February 2016 - February 2016

    Targeting Business Priorities; complete competence in using the Income Statement, Balance Sheet, and Cash Flow Statement. Managing Business Priorities; master the Smith Travel Research (STR) metrics, terminology, and lodging calculations. Leading with Communications; turning business priorities into business results. partnering with owners priorities. Learning the owner’s perspective with regards to Asset Management, Capital Investment, contracts, and Return on Equity.

  • Bachelor of Business Administration (B.B.A.)

    Hotelschool The Hague [ HSD ] - The Hague, Netherlands

    September 2000 - February 2015


  • Dutch
    Native or fluent
  • English
    Native or fluent
  • German
    Full professional
  • Spanish
    Professional working


  • Decision making
  • Experience in 5* hotels
  • Food & Beverage
  • Front Office Management
  • Hotel Management
  • Managing a team
  • Managing changes
  • Managing people
  • Operations Management
  • People person
  • Revenue Managment
  • SPA Management
Hotelschool The Hague
The Hague, Netherlands
Geneva, Switzerland
METRO Cash & Carry
Düsseldorf, Germany
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