Brahim El Maghraoui

Brahim El Maghraoui

F&B Supervisor at Lavida events
Lives in Morocco

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About me

Food & Beverage Supervisor with 5 years of experience in 5 star lifestyle hotels (Marriott International) handling busy Restaurant operations, solutions for guest complaints, providing our guests with luxury experience, assisting my Team to improve the quality of service & customer satisfaction, Being the ambassador of the hotel and the Main person connecting between the guests and hotel services and facilities, upselling the Menu, Strong knowledge of wine sprits & food Pairing.

Experience

5 years and 6 months

  • F&B Supervisor

    Lavida events - Morocco

    Other
    August 2018 - Now · 1 year and 5 months

    • Supervising the floor during operation taking action to ensure all steps of set up are completed according to (BEO).

  • Food and Beverage Captain

    Renaissance downtown hotel,Dubai - Dubai, United Arab Emirates

    F&B service
    July 2017 - July 2018 · 1 year and 1 month

    • Moving throughout the facility & kitchen areas to visually monitor & take action to ensure food quality & service are met.

  • Talent in-Room-dining

    St. Regis, W, Westin, St. Regis Polo Al Habtoor City - Dubai, United Arab Emirates - Dubai, United Arab Emirates

    Rooms division
    June 2016 - May 2017 · 1 year

    • I maximized guest’s satisfaction by assisting them & exceeding their expectations.

  • Shift Leader

    aspire katara hospitality - Doha, Qatar

    F&B service
    April 2014 - March 2016 · 2 years

    Handling all guest complaints, requests and enquiries on food & beverage service.

Education

  • diploma

    I.M.E.P KENITRA tourism school - Kenitra, Morocco

    November 2013 - November 2014

  • certificate

    American school - Kenitra, Morocco

    November 2011 - November 2014

    TOEFL Preparation at American Language School

  • diploma

    IBN TOFAIL - Kenitra, Morocco

    November 2007 - November 2009

    English studies is an academic discipline that includes the study of literatures writtenans spoken in the English language

Languages

3 languages

  • Arabic

    Native or fluent

  • English

    Full professional

  • French

    Full professional

Personal information

Nationalities

  • Moroccan

Date of birth

April 17th 1987

Skills

6 skills

  • Ability to work well under pressure
  • Excellent listener
  • flixible
  • Good communicator
  • Good team player
  • strong interpersonal skills
Connections
Twesige Henry
Sefety at ENDIRO COFFEE UGANDA
Ali Zeeshan
Guest Service Agent at The Nishat Hotel
Yuki Higashikawa
Senior Receptionist at Vacation Niseko
View 15 connections
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