Join Hosco and view brandon's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Young Canadian educated expat with 3+ years experience in event/project management and 4+ years of professional experience in customer relations and customer service. I think in terms of results and objectives. I am enthusiastic and I work with decisiveness and conviction. I have a proactive attitude and find positive ways to stimulate and engage with people.
Business Cabin Steward
Emirates Airline - Dubai, United Arab EmiratesCustomer ServiceJuly 2014 - Now · 4 years and 6 months
-Proven abilities of delivering world class customer-facing service while becoming adept to interacting with customers from multi-cultural backgrounds -Demonstrated excellent resource management through finding creative solutions while working with limited resources -Adept interacting with business professionals while fostering genuine and positive relationships
Groups & Events Coordinator
Real Sports Bar and Grill - Toronto, CanadaEventsAugust 2010 - July 2014 · 3 years and 12 months
-Managed and coordinated professional events at America's #1 Sports Bar as per ESPN's rating -Developed event decor and ambiance based on client's needs and budget -Operated as point of contact for individuals, groups and corporate client's -Drove positive customer satisfaction through ensuring high quality assurance amongst food and beverage, staffing, and overall decor and ambiance -Processed post-event summaries, invoices, and critiqued execution of event for general client service satisfaction -Managed event budgets and was accountable for final invoice reconciliation, check requests, and expense allocation
York Universty - Toronto, CanadaSeptember 2009 - April 2013
EnglishNative or fluent100%
- Good in microsoft
- Great customer service
- Managing a team
- project managment