Brenda Verónica López Roblero

Brenda Verónica López Roblero

Guest Relation Officer MICE at IHG - InterContinental Hotels Group
Lives in Zapopan, Mexico

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About me

Brenda has a degree in Tourism Management, graduated from the Autonomous University of Chiapas. She has a diploma in Business Executive Management.
The main topics are tourism, especially in Business and Tourism Meetings. She has played in Nature Tourism and Romance Tourism.
She looks for updates and trends in global learning, tourism and economics.
The main focus that she has been in the area of ​​congresses, groups and national and international conventions in convention center and hotels of 5 star category.

Experience

7 years and 11 months

  • Guest Relation Officer MICE

    IHG - InterContinental Hotels Group - Beijing, China

    Guest Relations
    April 2019 - July 2020 · 1 year and 4 months

    Guest Relation Officer MICE segment. Brand Ambassador by InterContinental brand Assistant international guest in events , congress, banquets and meetings Loyalty by IHG Rewards Club

  • Banquet Sales & Group Manager

    Hoteles Presidente Intercontinental - Guadalajara, Mexico

    Event
    October 2017 - March 2019 · 1 year and 6 months

    (I started as Banquet, Convention & Group Coordinator) Activities • Logistic and organization of Congresses, groups and conventions (Importan events, example : Convention Sanofi Genzyme, March 2018 With Toucan Events http://www.toucanevents.com/ with Scott Ball) • Balance of accounts • Foood abd beverage supervision • Groups instructions and rooming list chek • Exhibition organization • Use of systems for conventions, (Delphi and Opera) • At present, I´m Sales Banquet Management, has been the professional growth at the Presidente InterContinental Guadalajara

  • Salex Executive

    Holiday Inn Hotel - Tuxtla Gutiérrez, Mexico

    Sales & Marketing
    April 2015 - June 2017 · 2 years and 3 months

    El gran anfitrión del estado! Grupo hotelero mas importante del mundo "Intercontinental Hotel Group". *Actividades directas con cuentas comerciales importantes a nivel nacional *Prospección, venta y desarrollo y cierre de eventos empresariales, desde una pequeña reunión hasta un congreso, convención o exposición. *Relaciones públicas y seguimientos a clientes potenciales y mantenimiento cuentas clave. *Logística de los recintos especiales en congresos y convenciones. *Asistencia y participaciones a eventos de la plaza y fuera de ella.

  • Sales Director

    Argovia Finca Resort - Tapachula, Mexico

    Sales
    April 2014 - April 2015 · 1 year and 1 month

    La Ruta del Café en el Soconusco Chiapas, es un paraíso lleno de historia y sabor. Con mas de 125 años de existencia, Finca Argovia, es actualmente un hotel boutique enfocados en el Turismo de Naturaleza y Descanso, *Comercialización y Reservaciones *Implementación, seguimiento del programa de Calidad adscrito "Tesoros de México" *Implementación y seguimiento a distintivos de certificación (M, H, Punto Limpio, etc) *Organización de Eventos sociales, especialmente bodas *Organización, Operación y logística de recepción de Cruceros desde Puerto Chiapas- FInca *Argovia-Puerto Chiapas, dando a conocer las maravillas del producto al turista extranjero. Coordinación de grupos especializados (naturaleza, spa, descanso, deportes extremos, educativos, etc) *Participación en eventos especializados, ATMEX, Chiapas Romántico, etc. Ganadores de los 2 premios importantes a nivel nacional, el primero Premio Nacional a la Diversificación del Producto Turístico en el rubro de Naturaleza en el año 2014.; el otro, en el rubro de cruceros en 2015 avalado por la CPTM y SECTUR Federal en el Marco del Tianguis Turístico Acapulco

  • Salex Executive

    Hotel Loma Real & Centro Internacional de Convenciones - Tapachula, Mexico

    Sales & Marketing
    June 2012 - June 2014 · 2 years and 1 month

    Hotel tradicional con mas de 50 años de experiencia. Categoría 5 estrellas. Cuenta con el Centro Internacional de Convenciones, el más grande de la zona Soconusco de Chiapas. Las actividades desarrolladas en esta importante empresa turística fueron: * Comercialización y Marketing de los servicios generales de la propiedad * Gestión de Eventos * Presentación y Negociación de eventos, especialmente en el rubro de Congresos y Convenciones * Desarrollo y logística de eventos importantes, como la Reunión Internacional de la Agenda Verde en el año 2013. * Desarrollo y logística de Exposiciones de diversos temas y sectores * Desarrollo y logística en eventos sociales temáticos, especialmente en Bodas * Blitz por Centroamérica, especialmente Guatemala * Blitz por el estado de Chiapas y alrededores * Relaciones Públicas y manejo de cartera de clientes.

Education

  • Tourism Degree

    Universidad de Lleida, Cataluña, España - Lleida, Spain

    February 2012 - August 2012

    University Exchange. Tourism and Hospitality

  • Tourism and Hospitality Degree

    Universidad Autonoma de Chiapas - Tapachula, Mexico

    August 2008 - December 2014

    Tourism and Hospitality Degree Business School

Languages

3 languages

  • Spanish

    Native or fluent

  • English

    Full professional

  • Chinese

    Professional working

Personal information

Nationalities

  • Mexican

Date of birth

January 26th 1990

Skills

12 skills

  • ABLE TO WORK LONG HOURS
  • availability
  • Business
  • Business plan
  • Business Travel
  • Comunication
  • DIY
  • Environment
  • Hotels
  • Sales
  • Teamwork
  • Travel

Additional Information

1 information shared

Connections
Nicole Tomamichel
Front Office Trainee at Hilton Frankfurt Airport
GIANCARLO PASTORE
Amministratore at CIPAS TM
Jane Degn Block
Shop Assistant at Viggos Bakery
View 25 connections
Following
InterContinental Doha Hotel & Residences RMC Asia
RMC Asia
Bangkok, Thailand
Único Hotels
Único Hotels
Barcelona, Spain
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