Bruna Sedo Molina

Bruna Sedo Molina

Sales and Event Executive at The Jacobs Media Group
Lives in London, United Kingdom

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About me

Passionate, organized and detailed- oriented Sales and Event Executive with over 2 years in planning, executing, coordinating and supervising corporate and social large-low scale event types . Expert on client facing roles, especially high standard profiles inside luxury Hospitality industry. My interpersonal skills and customer service orientation allows me to understand, manage, anticipate and exceed the clientele´s needs and expectations to ensure high satisfaction standards.

Experience

8 years and 11 months

  • Sales and Event Executive

    The Jacobs Media Group - London, United Kingdom

    Event
    January 2019 - Now · 5 years and 3 months

    Main responsibilities:  Coordinated and supervised the event sales and logistics from travel and hospitality industry annual roadshows and award ceremonies for the major Jacob’s media group brands.  End to End responsible for ELA (Experience Latin America). ELA is the biggest UK based event between Latin American Travel Industry and UK Market. Main role involved over 150 Latin American exhibitor management, Sponsorship logistics management, venue selection and pre and post management, planning and supervision, and event execution (3 full days).  Leaded the coordination and execution on large scale events over 1200 guest lists management, involving sponsorship management, venue selection and management.

  • Sales and Event Executive

    Minor Hotels Europe & Americas - Barcelona, Spain

    Event
    February 2018 - February 2019 · 1 year and 1 month

    Main responsibilities:  Coordinated and supervised various scale corporate events as small internal meetings or seminars under 50 attendants; to conferences and congresses over 250 pp.  Organized and supervised small, medium and large-scale social events as weddings, familiar reunions, baby shows and Christmas parties.  General staff’ s action supervision to guarantee the instructions are followed  Undertook and lead the official site inspections of the property to establish new customer relationships and ensure revenue within the loyal clientele.  End to end leadership and management of new enquires/bookings  Payment deadlines and P&L management  Supplier management including administration, deadlines, payments and operational control in relation to this.  Responsible for good interdepartmental communication to ensure the event ‘s success. •Administrative skills •Established relationships and networking to create loyalty

  • Heas od Custmer Experience

    Grupo Pacha Ibiza - Ibiza, Spain

    Guest Relations
    April 2017 - December 2017 · 9 months

    My role primarily consisted of:  Supervised and coordinated guest relations services in a two hundred rooms 5-star full-service resort.  Trained three people team to guarantee the guest relations department success by establishing internal communication procedures, satisfaction parameters, organizational guide and weekly individual feedback.  Head of Customer Service Department by handling complaints, supervising regular team tasks, P & L, maximizing revenue and guarantying hotel chain satisfaction standards.  Supplier Selection and Management  Responsible of monthly delivered and accounted revenue and summary sales reports.  Responsible of the guest satisfaction levels prior arrival, during and after departure.

  • Customer Service Assistant Manager

    Mercer Hoteles - Barcelona, Spain

    Customer Service
    December 2016 - May 2017 · 6 months

    Main responsibilities/projects included:  Planned and coordinated 5-star hotel services in 3 different scale hotels, from 30-hotel room (boutique) to over five hundred room hotel.  “Right hand” of the entire clientele planning their vacation prior arrival and during their stay.  Handover daily sales and revenue reports and customer service satisfaction statistics.  Significantly increased general sales through upselling  Supplier Management  Loyalty management  Guest complaint management  Responsible for a good interdepartmental communication to ensure guest´s expectations.

  • Customer Service Executive

    W Verbier - Bagnes, Switzerland

    Customer Service
    November 2015 - April 2016 · 6 months

    Main responsibilities/projects included:  Planned and coordinated 5-star hotel services in 3 different scale hotels, from 30-hotel room (boutique) to over five hundred room hotel.  “Right hand” of the entire clientele planning their vacation prior arrival and during their stay.  Handover daily sales and revenue reports and customer service satisfaction statistics.  Significantly increased general sales through upselling  Supplier Management  Loyalty management  Guest complaint management  Responsible for a good interdepartmental communication to ensure guest´s expectations.

  • Sales & Events Coordinator

    SBE Miami - Miami, FL, United States

    Event
    July 2014 - August 2015 · 1 year and 2 months

    Main responsibilities:  Responsible for the sale and operational service of the day-to-day social events hosted in the property.  Managed accounts, created proposals, estimates, contracts and banquet event orders  Lead site inspections inside the property for confirmed bookings and new enquires.  Created a sale and event coordinator manual to train new talented members

Education

Languages

4 languages

  • English

    Native or fluent

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Professional working

Personal information

Nationalities

  • Spanish

Work Permits

  • European Union

Date of birth

September 24th 1992

Driving License

Yes

Skills

15 skills

  • Communicative
  • Event Sales
  • Fast Learner
  • Front Desk-Reception
  • Front Office
  • Good learner
  • Good team work skills.
  • Hardworker
  • Hospitality
  • Leadership
  • Luxury Hospitality
  • Management
  • Micros Opera
  • Passionate
  • People Skills

Additional Information

1 information shared

  • Other skills

    Other skills

Connections
Morris Lorusso
Director of Sales at Hosco
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Krisantus Sutrisno
People and Culture Coordinator at Four Seasons Hotels and Resorts
View 13 connections
Following
Firmdale Hotels
Firmdale Hotels
London, United Kingdom
Hotel Management School Maastricht Staff Kingdom Recruitment Agency
Other members
Carlos Tena Ferrer
Barcelona, Spain
Alba Ferrero
Barcelona, Spain
Irene Deboni
London, United Kingdom
Melissa Pavan
London, United Kingdom
Cristina Fonollosa
Barcelona, Spain
View more
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