Bérénice Delapille

Bérénice Delapille

Commis at HOTEL LE NORMANDY (BARRIÈRE GROUP)
Lives in Colombes, France

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About me

Ayant terminé mon master 2 en management hôtelier, je suis actuellement à la recherche d'un poste en Attachée de direction / Duty manager.

Experience

8 years and 9 months

  • Agent polyvalent

    Local Bear - Beer un Mind - Colombes, France

    F&B service
    June 2020 - Now · 3 years and 10 months

  • manager

    LOCAL BEAR (GROUPE BEER IN MIND) - Colombes, France

    Management
    May 2020 - Now · 3 years and 11 months

    Multifaceted position (waiting to become a manager) In charge of the service and good organization of the restaurant.

  • Commis

    HOTEL LE NORMANDY (BARRIÈRE GROUP) - Deauville, France

    F&B service
    July 2015 - Now · 8 years and 9 months

    Runner, work with the "chef de rang".

  • GUEST EXPERIENCE MANAGER

    HOTEL BARRIERE LE ROYAL (BARRIÈRE GROUP) - Deauville, France

    Guest Relations
    March 2022 - November 2022 · 10 months

    Assit the general manager for daily tasks In charge of a team of 3 duty managers In charge of the quality of services for the entire hotel Creation and implementation of procedures for monitoring LQA quality standards and ensuring that they are properly applied by employees

  • ASSISTANT MANAGER

    LOCAL BEAR (GROUPE BEER IN MIND) - Colombes, France

    Secretary / Executive Assistant
    January 2021 - July 2021 · 7 months

    In charge of a team of 5 people, the profitability of the restaurant, and the stock of merchandise.

  • Attachée de direction - Duty Manager

    Hôtel Barrière L'Hôtel du Golf Deauville - Deauville, France

    Reception
    May 2019 - October 2019 · 6 months

  • Duty Manager

    HOTEL BARRIERE L'HOTEL DU GOLF (BARRIÈRE GROUP) - Deauville, France

    Reception
    May 2019 - October 2019 · 6 months

    In charge of the quality of the hotel, services coordination, managing guest's complaint, e-reputation, supervising the hotel.

  • DUTY MANAGER

    HOTEL BARRIERE L'HOTEL DU GOLF (BARRIÈRE GROUP) - Deauville, France

    Room Division Management
    May 2019 - October 2019 · 6 months

    In charge of the quality of the hotel, services coordination, managing guest's complaint, e-reputation, supervising the hotel.

  • Front desk receptionist

    HOTEL L'ECHIQIER OPERA PARIS - MGALLERY BY SOFITEL (ACCORHOTELS GROUP) - Paris, France

    Reception
    November 2018 - March 2019 · 5 months

    In charge of check-in, check-out, guest welcoming, customer relationship. Missions in the revenue management service, housekeeping service and commercial service.

  • Stagiaire réceptionniste

    Hotel L'Echiquier Opéra Paris - MGallery by Sofitel - Paris, France

    Reception
    November 2018 - March 2019 · 5 months

  • FRONT DESK RECEPTIONIST

    HOTEL L'ECHIQIER OPERA PARIS - MGALLERY BY SOFITEL (ACCORHOTELS GROUP) - Paris, France

    Reception
    November 2018 - March 2019 · 5 months

    In charge of check-in, check-out, guest welcoming, customer relationship. Missions in the revenue management service, housekeeping service and commercial service.

  • HEADWAITER

    HOTEL LE NORMANDY (BARRIÈRE GROUP) - Deauville, France

    F&B service
    August 2018 - September 2018 · 2 months

    Commis manager, in charge of food and wine of the section, guest welcoming

  • Chef de rang

    InterContinental Malta - Deauville, France

    F&B service
    May 2017 - October 2017 · 6 months

  • Order taker/ Headwaiter

    HOTEL INTERCONTINENTAL MALTA (INTERCONTINENTAL GROUP) - Saint Julian's, Malta

    Logistics
    May 2017 - October 2017 · 6 months

    welcoming.

  • ORDER TAKER - HEADWAITER

    HOTEL INTERCONTINENTAL MALTA (INTERCONTINENTAL GROUP) - Saint Julian's, Malta

    F&B service
    May 2017 - October 2017 · 6 months

    welcoming.

  • Chef de rang

    Barrière - Hôtel Barrière Le Normandy Deauville - Deauville, France

    F&B service
    August 2016 - October 2016 · 3 months

  • Commis

    Hôtel Plaza Athénée - Dorchester Collection - Paris, France

    F&B service
    May 2016 - July 2016 · 3 months

  • COMMIS

    HOTEL PLAZA ATHÉNÉE (DORCHESTER COLLECTION GROUP) - Paris, France

    F&B service
    May 2016 - June 2016 · 2 months

    Make "mise en place", bringing dishes to the chef de rang, polishing tasks.

  • Commis

    Barrière - Hôtel Barrière Le Normandy Deauville - Paris, France

    F&B service
    July 2015 - October 2015 · 4 months

Education

  • BACHELOR'S DEGREE IN INTERNATIONAL HOTEL MANAGEMENT

    VATEL, International Business School

  • MBA'S DEGREE IN INTERNATIONAL HOTEL MANAGEMENT

    CMH, International Hospitality Management School

  • BACCALAUREAT IN ECONOMIC AND SOCIAL (French equivalent of British A levels)

    Institut Jeanne D'Arc - Colombes, France

  • MBA'S DEGREE IN INTERNATIONAL HOTEL MANAGEMENT

    CMH, International Hospitality Management School

    November 2018 - June 2020

  • MBA

    CMH Paris - Centre de Management Hôtelier International - Paris, France

    October 2018 - June 2020

  • BACHELOR'S DEGREE IN INTERNATIONAL HOTEL MANAGEMENT

    VATEL, International Business School

    November 2015 - June 2018

  • BACHELOR'S DEGREE IN INTERNATIONAL HOTEL MANAGEMENT

    VATEL, International Business School in Tourism and Hotel Management

    November 2015 - June 2018

  • BACHELOR

    Vatel Paris (France) - Paris, France

    November 2015 - June 2018

  • Baccalauréat ES

    Institut Jeanne D'Arc - Colombes, France

    June 2015 - June 2015

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • German

    Notions

Personal information

Nationalities

  • French

Date of birth

June 05th 1997

Driving License

Yes

Skills

10 skills

  • assidue
  • Contact client
  • F&B micros
  • Good in microsoft
  • Mcrosoft word
  • Miscrosoft excel
  • Opera
  • passionnée
  • Polyvalence
  • Ponctuel
Connections
Erwann Le Sage
Community Sales Manager at SIGNATURE BY REGUS - GROUPE IWG
Clara Bostyn
Chargée des relations clients at The Westin Dragonara Resort, Malta
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
View 10 connections
Following
Hilton Hotels & Resorts
Hilton Hotels & Resorts
McLean, VA, United States
Villa Resorts Qasr Al Sarab Resort by Anantara
Qasr Al Sarab Resort by Anantara
Abu Dhabi, United Arab Emirates
Other members
Quentin Bock
Paris, France
Anissa Memmi
Paris, France
Ana Marien-Viola
Paris, France
Auriane Butel
Paris, France
View more
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