Cécile Massy

Cécile Massy

Sales and Reservations Specialist at IHG - InterContinental Hotels Group
Lives in Albufeira, Portugal
over 6 months ago

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  • Sales and Reservations Specialist

    IHG - InterContinental Hotels Group - Lisbon, Portugal

    November 2012 - Now · 6 years and 3 months

    Convert calls into bookings, using sales strategies to close sales. Listen proactively, communicate effectively. Guests enrollment into the rewards club, keep a track of all reservations and cardex on a regular basis. Evaluate revenue performance and maintain a healthy flow of conversions and ADR as per the daily and monthly goals.

  • Groups and Events Coordinator

    Epic Sana Algarve - Albufeira, Portugal

    March 2018 - September 2018 · 8 months

    Elaboration of the events calendar for the season. Supervision of the F&B/Banqueting teams and operational management. Market research, proposal of new products and development of the Events offer.

  • Corporate Sales Coordinator

    Hyatt Regency Dubai and Galleria - Dubai, United Arab Emirates

    Sales & Marketing
    March 2017 - February 2018 · 12 months

    Qualify, acquire and follow-up of new corporate accounts. Increase and improvement of the room nights. Realize, and over achieve, monthly targets Conducting daily sales activities - site Inspections, appointments, sales calls, entertainments, special events for key clients

  • Marketing Assistant

    Pine Cliffs, A Luxury Collection Resort by Marriott International - Albufeira, Portugal

    Sales & Marketing
    May 2016 - October 2016 · 6 months


  • MBA, International Hospitality Management

    Vatel International Business School, Paris - Paris, France

    June 2013 - June 2016

  • Technical diploma

    Institut Universitaire et Technologique, Business Management - Paris, France

    September 2011 - May 2013


  • Portuguese
    Native or fluent
  • French
    Native or fluent
  • Spanish
    Full professional
  • English
    Full professional
  • Italian
Subhajit Sikder
Student from Dolphin school of hotel management
Nicolas Seguel
Étudiant(e) de Vatel Paris
Sara Matos
Front Desk Agent at Pine Cliffs, A Luxury Collection Resort by Marriott International
View 12 connections
Munich, Germany
Issy-les-Moulineaux, France
Barcelona, Spain
Other members
Raíssa Moura
Albufeira, Portugal
Maria Vasconcelos
Albufeira, Portugal
Marie Da Silva
Albufeira, Portugal
Anaïs Laubal
Chambéry, France
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