Céline Boutte

Céline Boutte

Partners Coordinator France at Booking.com
Lives in Paris, France
over 6 months ago

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Currently searching my next career step in the leisure and event industry. A gifted communicator and dedicated people-person, looking to bring my skills and experience to a role into the event field
My skills include dealing with stressful situations, managing events, working on computers and by phone and feeling very comfortable with people.
I am able to switch from English to French or Italian with ease.

Experience

  • Partners Coordinator France

    Booking.com - Paris, France

    Sales & Marketing
    May 2017 - December 2017 · 8 months

    My missions : Account Management and Sales : New partnership support; support registration through open, bookable - Proactively contact new/potential accommodation partners to encourage completion of their online registration - Offer support to finish onboarding, instruct and educate on tools, provide information & support - Delivering training by phone to new properties on how to use the Booking.com extranet and rates & availability system - Contact partners to make them aware of their business and growth opportunities to drive and maximize value - Always assuring a high level of customer service, being efficient and professional - Confident communication over the phone and via email - Actively participate with various projects & initiatives within your team - Collaborate with your team and Booking.com teams globally to continue to improve Promotion : promotion of the culture of Booking.com to the partners, maintaining good relationships - Representing the company outside of work with professional behavior and ensuring the safety of important information Daily work in French and English language Voluntary service : participating in Booking Cares in October, 2017 on the banks of the Seine - Paris

  • Production Manager

    Allure Hotesse - Paris, France

    Management
    February 2017 - March 2017 · 2 months

    My missions : - Recruitment of staff, briefing of the hostesses before every service, edition of contracts - Coordinating publicity drives and missions across France - Ensuring client satisfaction with the service and the hosts/hostesses

  • Customer Service Executive

    Booking.com - Cambridge, United Kingdom

    Guest Relations
    January 2015 - December 2016 · 1 year and 12 months

    My missions : Customer service : ensure the relation between customers and hotels: modification of reservations, management of special demands and complaints by telephone and e-mails - Ensuring a high level of customer service; both written and oral - Training partners on the extranet and management of their calendar · Self-development: participation in projects at the heart of the customer service department, both alone and in teams - Writing personal development plans and actively searching for and learning new skills - Monthly one to one meetings with my manager Promotion : promotion of the culture of Booking.com to the customers, maintaining relationships with partner hotels. - Representing the company outside of work with professional behavior and ensuring the safety of important information Daily work in English, French and Italian language Voluntary service: participating in Booking Cares in October, 2015 in Anglesey Abbey - Cambridge UK

  • Production Manager

    Bo Travail for Echappées Belles - Paris, France

    Other
    August 2013 - June 2014 · 11 months

    My missions : Magazine Echappées Belles · Budget: managing of the necessary budget to realize a project and evaluation of costs · Administrative: ensuring the administrative, legal and budgetary management of the broadcast episode - Logistical management of episode shooting: car rental, reserving plane tickets and hotel rooms · Publishing and Communication: writing road maps in association with the journalists of the broadcast and the departments in charge of shooting; management of the equipment - Building relationships with suppliers and the management of partnerships with tourist offices - Pre and post-production Shooting assistant : · Italy - EB Venice from 16 till 24 June 2014 - In charge of the on-the-spot road map, the contact upstream then during the shooting with the various participants in Italian, translation throughout the interviews - Managements of accommodation, traveling, budget and ensuring good progress of the shooting

  • Communication Officer, Events and PR

    Twim Travel - Paris, France

    Events
    August 2012 - May 2013 · 10 months

    My missions : · Press relations and public : strategic consulting adapted to the tourism, the creation of events in France at the request of the agents, the writing of press kits (press releases, sending of newsletters) · Communication : strategic communication consultation, advertising creation for all types of support media, implementation of media plans, piloting of operations on Web and social networks · Web design : creation of logos and graphics standards of sites & co, editing flyers and leaflets to be distributed to all the agents in France, business cards · Promotion : creation of the movie of presentation of the company Twim Travel · Events : organization of the agency’s seminar in May 2012, convention planning for Twim Travel on the ground, choosing hotels, reserving restaurants, visiting luxury hotel partners and leisure activities for the participants (tour in catamaran, Cypriot gastronomic and folk evening, competition with prizes)

  • Product Manager assistant

    Italie & Co for Twim Travel - Paris, France

    Tourism
    March 2012 - July 2012 · 6 months

    My missions : · Communication: setting up new customers, strategic communication consulting for the development of the company - Creation of graphics standards, restructuring the web site, creating the company logo and editing flyers and leaflets · Promotion: numerous trips in Italy to create new partnerships (hotels, activities, international events) - Presenting at tourism fairs · Sales: creating and selling top of the range specialized trips to Italy - Creating custom-made trips for customers and maintaining customer relationships Daily work in French and Italian language

Education

  • Université Paris 1 Panthéon-Sorbonne - Paris, France

    September 2012 - June 2013

  • BTS Ventes et Productions Touristiques

    Lycée St Benigne - Dijon, France

    September 2009 - June 2011

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%

Skills

  • Bilingual
  • Excellent social skills
  • Great communicator
  • Great customer service
  • Marketing
  • Microsoft pack office
  • travel production
Connections
Nicole Tomamichel
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Krisantus Sutrisno
Student from Sekolah Tinggi Pariwisata Trisakti
Santosh Choudhary
Founder at My Hotel Tube and The Hotel Post
View 6 connections
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