Celine Oberger

Celine Oberger

Sous Directrice at Hotel Royal Manotel
Lives in Geneva, Switzerland

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About me

Making Guests feel at home!

Faire en sorte que le Client se sente comme à la maison !

Experience

28 years

  • Sous Directrice

    Hotel Royal Manotel - Geneva, Switzerland

    Management
    March 2008 - Now · 11 years and 4 months

    Managing the full daily operations of the Hotel Royal to make every Guest feel at home. Organizing, planning, controlling, and directing together with the Management Team the existing resources in order to achieve Guest Satisfaction, GOP objectives and Team Member developement. Teaming up with the F&B department to achieve the 16/20 at Gault & Millau Guide for Restaurant L'Aparté. Hosting special events with international relevance for up to 500 participants.

  • Deputy General Manager

    Hôtel La Renardière - Villars-sur-Ollon, Ollon, Switzerland

    Management
    July 2005 - April 2008 · 2 years and 10 months

    Leading the team together with the General Manager in order to reach the goals established by the owning company. Creating and developing the Events department from scratch. Actively participating in the F&B project that ended up earning 14 / 20 at Gault & Millau. Organizing and managing the daily Human Resources department of the Hotel.

  • Business Development Manager

    Hotel Alpha Palmiers - Lausanne, Switzerland

    Sales & Marketing
    July 2002 - May 2005 · 2 years and 11 months

    Creation of the Congress Center with 20 function rooms including an auditorium for up to 800 participants. Deployment of the Standard Operating Procedures for the Openning of the Hotel and its daily events. Exceeded the budget two years in a row by getting a high ratio of returning Guests. Commissioned by the owners to audit all the construction expenses.

  • Deputy Manager

    Hotel Castan - Besançon, France

    Management
    January 2001 - July 2002 · 1 year and 7 months

    Managing the Rooms Division on its complete daily operations. Responsible for the accounting tasks and internal audits. In charge of developing proceedures and training the team to implement them. Responsible for administrative human resources tasks.

  • Deputy Manager

    Hotel Agora - Lausanne, Switzerland

    Management
    April 1998 - April 2001 · 3 years and 1 month

    Managing the Front Office and Food & Beverage operations. Responsible for the Events held at the venue. In charge of handling the daily accounting operations.

  • Receptionist

    Hotel de l'Elysée - Paris, France

    Front Office reception
    April 1994 - April 1998 · 4 years and 1 month

    Taking reservations and welcoming the Guests upon check-in. Answering to all of the Guests' requests and organizing their charges to make sure they had seamless check-outs. Following-up on VIP customers. Manager on Duty during weekends.

  • Receptionist

    Chateau de Nantilly - Nantilly, France

    Front Office reception
    April 1993 - August 1994 · 1 year and 5 months

    Openning of the hotel Making reservations, hosting Guests, and performing accounting tasks. Preparing proposals to host events, accompanying the customer through the event.

  • Receptionist

    Hotel Epsom Manotel - Geneva, Switzerland

    Front Office reception
    April 1992 - August 1993 · 1 year and 5 months

    Handling reservations, performing check-ins and check-outs. Billing customers, following-up payments updating the Accounts Receivable database. Replacing the Cost Controller during her holidays.

  • Stagiaire Housekeeping

    Bull Hotel - Gerrards Cross, United Kingdom

    Housekeeping
    September 1991 - March 1992 · 7 months

    Internship at the Housekeeping department. Server at the Banqueting department. Receptionist.

  • Stagiaire Housekeeping

    Hotel Majestic - Cannes, France

    Housekeeping
    June 1991 - August 1991 · 3 months

    Internship at the Housekeeping department.

Education

  • CAP employé d'hôtel Grande Hôtellerie

    Cours Hôtelier de Besançon - Besançon, France

    September 1990 - May 1991

    Cours Hôtelier

  • Baccalauréat B Economie

    Lycee Louis Pergaud - Besançon, France

    September 1986 - August 1990

    Baccalauréat

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Italian

    Professional working

Personal information

Nationalities

  • French

Work Permits

  • European Union

Driving License

Yes

Skills

4 skills

  • Financial accounting
  • HR Management
  • Management
  • Special events
Connections
Giovanni Rielli
cusinier presso HUG hopital
Following
Dorchester Collection
London, United Kingdom
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Bordeaux, France
Diana Vinagre
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