Caitriona Finnegan

Caitriona Finnegan

Front Desk Team Leader at The Doyle Collection
Lives in Dublin, Ireland

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About me

I am currently a third year student studying Hospitality Management in Technological University of Dublin. I am working part-time Front Desk Team Leader in The Croke Park Hotel. I am hard-working, enthusiastic and love taking on new challenges.

I work well as a team player. I can work on my own initiative and I am very eager to learn. I am responsible, confident and I always work to the best of my ability.

Experience

6 years and 4 months

  • Front Desk Team Leader

    The Doyle Collection - Dublin, Ireland

    Front Office reception
    August 2019 - Now · 6 months

  • Front Desk Agent

    The Doyle Collection - London, United Kingdom

    Front Office reception
    August 2018 - August 2019 · 1 year and 1 month

  • Sales Assistant

    PANDORA - Dublin, Ireland

    Other
    September 2017 - August 2018 · 1 year

    I began working for PANDORA in September 2017 and am currently positioned as a sales assistant for the company. My duties included the following; -Key holding -Meet and greet customers -Customer advisory -Meeting sales targets

  • Cabin Stewardess

    Ryanair - Stansted, United Kingdom

    Tourism
    May 2016 - September 2017 · 1 year and 5 months

    After a six week training course with Ryanair, I began work based in the United Kingdom for a year. I then continued to work for the company a further five months, as a transfer became available for me in Dublin. Many duties were carried out on a day to day basis, some of which involved the following; -Greeting passengers as they board and exit the aircraft. -Ensure safety and comfort of passengers on board aircraft. -Checking condition of emergency equipment. -Demonstrating emergency equipment and safety procedures. -Serving meals and refreshments. -Selling duty free goods and pursuing sales targets. -Writing out reports on completing a journey.

  • Barmaid

    The Village InnDublin - Dublin, Ireland

    F&B service
    October 2013 - May 2016 · 2 years and 8 months

    For three years I was employed as a bartender and floor staff in The Village Inn. I thoroughly enjoyed this position as I was given the opportunity to deal with the public on numerous busy periods such as Christmas Eve, St. Stephens Day, New Year's Eve, St. Patrick's Day, communions, confirmations and also funerals. I gained many skills from working within the company as I would consider myself confident dealing with the public as I have encountered many different situations from my experience. My duties in this role included; -Meet and greet customers; -Serving food and beverages -General housekeeping -Organize functions -Handling cash

Education

Currently studying

  • Bachelors

    Technological University Dublin (TU Dublin) [ HSD ] - Dublin, Ireland

    September 2017 - Now

    I am currently studying for a Bachelor's Degree in Hospitality Management.

  • Level 5 in Tourism, Travel & Business with Airline Studies

    Stillorgan College of Further Education - Dublin, Ireland

    September 2015 - June 2016

    This is a one year full time course. Modules of which I studied within this course are as follows; -Airport Passenger Services -International Air Fares & Ticketing -Computerised Reservations System- Amadeus -Information Technology -Tourism Principles and Practice -Marketing -Communications Methods -Customer Relations -Heritage & Culture -Tourism Information and Administration -Opportunity for Work Experience

  • Level 5 in Early Childhood Care and Education

    Dundrum College of Further Education - Dublin, Ireland

    September 2014 - June 2015

    This is a one year full time course. Modules of which I studied within this course are as follows; -Child Development -Early Care and Education Practice -Early Childhood Education and Play -Child Health and Wellbeing -Creative Arts for Early Childhood -Communications -Safety and Health in the Workplace -Work Experience

  • Leaving Certificate

    Colaiste Iosagain - Dublin, Ireland

    September 2008 - June 2014

Languages

3 languages

  • English

    Professional working

  • Irish

    Professional working

  • German

    Professional working

Personal information

Nationalities

  • Irish

Skills

13 skills

  • Customer-service
  • Food and Beverage
  • Hospitality Management
  • Hosting events
  • Leadership
  • Management
  • Microsoft word and excel
  • Problem solving
  • Sales
  • Team work
  • Times management
  • Tourism
  • Training
Connections
Hermes Recruitment
Hospitality Recruiter at Hermes Recruitment
Yvonne Chambers
Student from Technological University Dublin
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