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I am currently a third year student studying Hospitality Management in Technological University of Dublin. I am working part-time Front Desk Team Leader in The Croke Park Hotel. I am hard-working, enthusiastic and love taking on new challenges.
I work well as a team player. I can work on my own initiative and I am very eager to learn. I am responsible, confident and I always work to the best of my ability.
6 years and 4 months
Front Desk Team Leader
The Doyle Collection - Dublin, IrelandFront Office receptionAugust 2019 - Now · 6 months
Front Desk Agent
The Doyle Collection - London, United KingdomFront Office receptionAugust 2018 - August 2019 · 1 year and 1 month
PANDORA - Dublin, IrelandOtherSeptember 2017 - August 2018 · 1 year
I began working for PANDORA in September 2017 and am currently positioned as a sales assistant for the company. My duties included the following; -Key holding -Meet and greet customers -Customer advisory -Meeting sales targets
Ryanair - Stansted, United KingdomTourismMay 2016 - September 2017 · 1 year and 5 months
After a six week training course with Ryanair, I began work based in the United Kingdom for a year. I then continued to work for the company a further five months, as a transfer became available for me in Dublin. Many duties were carried out on a day to day basis, some of which involved the following; -Greeting passengers as they board and exit the aircraft. -Ensure safety and comfort of passengers on board aircraft. -Checking condition of emergency equipment. -Demonstrating emergency equipment and safety procedures. -Serving meals and refreshments. -Selling duty free goods and pursuing sales targets. -Writing out reports on completing a journey.
The Village InnDublin - Dublin, IrelandF&B serviceOctober 2013 - May 2016 · 2 years and 8 months
For three years I was employed as a bartender and floor staff in The Village Inn. I thoroughly enjoyed this position as I was given the opportunity to deal with the public on numerous busy periods such as Christmas Eve, St. Stephens Day, New Year's Eve, St. Patrick's Day, communions, confirmations and also funerals. I gained many skills from working within the company as I would consider myself confident dealing with the public as I have encountered many different situations from my experience. My duties in this role included; -Meet and greet customers; -Serving food and beverages -General housekeeping -Organize functions -Handling cash
Level 5 in Tourism, Travel & Business with Airline Studies
Stillorgan College of Further Education - Dublin, IrelandSeptember 2015 - June 2016
This is a one year full time course. Modules of which I studied within this course are as follows; -Airport Passenger Services -International Air Fares & Ticketing -Computerised Reservations System- Amadeus -Information Technology -Tourism Principles and Practice -Marketing -Communications Methods -Customer Relations -Heritage & Culture -Tourism Information and Administration -Opportunity for Work Experience
Level 5 in Early Childhood Care and Education
Dundrum College of Further Education - Dublin, IrelandSeptember 2014 - June 2015
This is a one year full time course. Modules of which I studied within this course are as follows; -Child Development -Early Care and Education Practice -Early Childhood Education and Play -Child Health and Wellbeing -Creative Arts for Early Childhood -Communications -Safety and Health in the Workplace -Work Experience
Colaiste Iosagain - Dublin, IrelandSeptember 2008 - June 2014
- Food and Beverage
- Hospitality Management
- Hosting events
- Microsoft word and excel
- Problem solving
- Team work
- Times management