Calin Petrut

Calin Petrut

Outlet Supervizor at Hilton Alexandria Mark Center
Lives in Oradea, Romania
over 6 months ago

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I am a pro-active, well organised and highly adaptable hotelier with a valuable experience in Europe and United States. Focusing on F&B Department, in USA market for the past year, I have managed to improve my management skills not only in restaurant/bar operations knowledge, training and supervision, but also in Marketing campaigns and organising events. Strong food and beverage training and leadership skills as well as revenue and guest satisfaction focused. Hands-on mentality. Cost control knowledge and business driven. Leading by example, I am always looking to create opportunities for my team to perform, train and grow in a friendly, positive and well equipped environment. I strongly believe that you as a leader are as successful as you team is. Setting up trends, not being afraid of taking executive decisions and responsibilities, I always keep a positive attitude while handling multiple projects or daily basis tasks.

Experience

  • Outlet Supervizor

    Hilton Alexandria Mark Center - Alexandria, VA, United States

    F&B service
    August 2017 - September 2018

  • Front Desk Agent

    Boutique Hotel Stejarii - Brașov, Romania

    Front Office reception
    September 2016 - April 2017

    Greet guests and patrons as they arrive • Ask if guests have a prior booking • Manage the registration process • Ask for identification and ensure that the provided credentials are accurate • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard, take calls and provide information and transfer calls • Manage accurate accounting of all rooms • Provide guests with room keys and call for bellboys • Take reservations over the telephone, through emails and in person • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions • Refer guests to appropriate departments to resolve complaints or provide suggestions • Compute bills and take payments • Provide guests with directions around the hotel • Contact housekeeping and maintenance departments when a problem is reported • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them • Balance cash at the end of the shift and generate accounting

  • Food & Beverage Trainee

    Marriott Autograph Collection, Metropolitan at the 9 - Cleveland, OH, United States

    F&B service
    July 2015 - September 2016

    -Rotating through all the departments in the F&B department. -Server at the fine dining Mediterranean restaurant “Adega” -Bartender at the Rooftop bar “Azure” -Server and telephone order taker for the Room Service department -Insuring a prompt high quality service at all time for all the costumers -Handle phone, bookings, knowledgeable in cashiering -Responsible for running all aspects of the bar focusing on cleanliness, proper stocking, set-up, inventory procedures and exceptional customer service. -Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption. -Ordered supplies from outside vendors and maintained an inventory of supplies. -Keeping the bar area clean and orderly. -Manage nightclub operations and administration including scheduling, reports, inventory and customer service.

  • Bartender

    Silva Hotel Spa-Balmoral - Spa, Belgium

    F&B service
    March 2014 - October 2014

    -Insuring a prompt high quality service at all time for all the costumers. -Mixing ingredients to prepare cocktails and other drinks. -Displayed excellent customer service and cash handling skills. -Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption. -Ordered supplies from outside vendors and maintained an inventory of supplies.Keeping the bar area clean and orderly. -Manage nightclub operations and administration including scheduling, reports, inventory and customer service.

  • Bartender

    Lord's Pub - Oradea, Romania

    F&B service
    July 2011 - September 2013

    Insuring a prompt high quality service at all time for all the costumers -Handle phone , bookings , knowledgeable in cashiering -Responsible for running all aspects of the bar focusing on cleanliness, proper stocking, set-up, inventory procedures and exceptional customer service. -Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption. -Ordered supplies from outside vendors and maintained an inventory of supplies.Keeping the bar area clean and orderly. -Manage nightclub operations and administration including scheduling, reports, inventory and customer service.

Education

Languages

  • Romanian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Limited working
    40%
  • French
    Limited working
    40%

Skills

  • Able to deal with stress
  • Able to prioritize tasks
  • Creative
  • F&B
  • Fidelio
  • Micros
  • Ms office skills
  • Multitask
  • PAYROLL
  • Problem solver
  • Self motived
  • Sociable
  • Social Media
  • SPSS
  • Teamwork
Connections
Viktor Liu
Night Audit at Boutique Hotel Stadthalle
Suraj Prasad
Student from ihm merrut
Corina Mihaela Halcescu
Front Office Shift Leader at ATHÉNÉE PALACE HILTON BUCHAREST
View 64 connections
Following
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