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About me
Being a student in an International Business School, I could develop my willingness to work in different establishments and countries. With this, I was able to develop my communication, organisation and team-spirit skills.
The virus has drastically impacted our industry, but each opportunity is to cherish and that is why I am looking for a fixed-term contract or internship for the up-coming summer season.
Motivated, trustworthy, smiling and invested, I learn and execute rapidly the tasks I undertake and with the required excellence.
Experience
2 years and 8 months
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Reservation Agent
Tiara Hotels & Resorts - Théoule-sur-Mer, France
ReservationsJune 2023 - Now · 10 months[Seasonal contract] • Manage telephone, e-mails and direct bookings. • Rapidly identifying new customers and adapting sales pitches. • Follow-up promotion and sales of hotel services for the two 5* hotels. (Tiara Miramar and Tiara Yaktsa) • Know the geographical and competitive environment of the establishment. • Ensure a constant responsive and personalized service to improve guest experience.
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Assistant General Manager
Hôtel Madame Rêve - Paris, France
AdministrationApril 2023 - May 2023 · 2 months[Internship] • Immersion in operational department. • Editing activity reports. • Submitting improvement suggestions to General Manager.
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Front Desk Receptionist
LES FERMES DE MARIE - Megève, France
ReceptionJuly 2021 - August 2021 · 2 months[ Seasonal fixed-term contract. ] - Check in/out guests & room accompaniment. - Taking last minute bookings for the hotel & the spa. - Billing & additional sales with the hotel boutique. - Cashier opening and closure.
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Front Office Receptionist
Steigenberger Wiltcher's - Brussels, Belgium
ReceptionFebruary 2020 - April 2020 · 3 months[ Practical Applications as a Vatel trainee. ] - Check/in and out, room accompaniment. - Answering phone calls and e-mails.
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Floor Supervisor
Steigenberger Wiltcher's - Brussels, Belgium
Room Division ManagementNovember 2019 - January 2020 · 3 months[ Practical Applications as a Vatel trainee. ] - Managing stocks. - Verifying that rooms have been made according to hotel’s standards. - Managing teams and reporting issues to the Manager. - Constant communication with HOD and Front Desk.
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Pastry Chef
Woughton House - Milton Keynes, United Kingdom
PastryOctober 2019 - October 2019 · 1 month[ Vatel end-of-year internship. ] - Preparing desserts for the restaurant. - Preparing afternoon teas. - Preparing dessert for several events (weddings, anniversaries, seminaries, conferences etc.) - Managing stocks and anticipating up-coming orders with the supplier.
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Front Office Receptionist
Woughton House - Milton Keynes, United Kingdom
ReceptionSeptember 2019 - October 2019 · 2 months[ Vatel end-of-year internship. ] - Check/in and out guests. - Billing. - Updating guest’s folios. - Dealing with complaints and reporting it to management and HODs. - Answering phone calls and e-mails. - Taking bookings and allocating rooms according to guest’s preferences.
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Waitress F&B and C&B
Woughton House - Milton Keynes, United Kingdom
F&B serviceMay 2019 - September 2019 · 5 months -
Waitress
Hotel Pullman Brussels Centre Midi - Brussels, Belgium
F&B serviceJanuary 2019 - April 2019 · 4 months[ Practical Applications as a Vatel trainee. ]
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Kitchen Aid
Hotel Pullman Brussels Centre Midi - Brussels, Belgium
F&B kitchenNovember 2018 - January 2019 · 3 months[ Practical Applications as a Vatel trainee. ]
Education
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MBA
Vatel Bordeaux (France) - Bordeaux, France
November 2021 - March 2023MBA degree in International Hospitality Management - Wines & Spirits.
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Bachelor Degree (3rd year)
Vatel Brussels (Belgium) - Brussels, Belgium
November 2018 - June 2021Bachelor degree in International Hospitality Management.
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Baccalauréat
Lycée privé Notre-Dame de Sion - Évry, France
September 2015 - June 2018Baccalauréat Economy and Social Sciences.
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Brevet des Collèges
Collège de l'Ermitage - Soisy-sur-Seine, France
September 2011 - June 2015
Languages
3 languages
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French
Native or fluent
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English
Full professional
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Spanish
Notions
Personal information
Nationalities
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French
Date of birth
February 02nd 2001
Skills
7 skills
- Autonomy
- Discretion
- Easy integration
- Energetic and smiling
- Fast Learner
- Reliable and trustworthy
- Teamwork
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