Camille Poret

Camille Poret

Intern - Assistant F&B Manager at Hôtel Plaza Athénée - Dorchester Collection
Lives in Valencia, Spain
over 6 months ago

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Experience

  • Intern - Assistant F&B Manager

    Hôtel Plaza Athénée - Dorchester Collection - Paris, France

    F&B service
    January 2016 - July 2016

    Cliquez pour modifier la description du posteAssist in the development of food & beverage products and services. Answer guest requests and resolve guest problems. Maintain positive teamwork at all times. Prepare requested reports (Menu Engineering, P&L report). Work closely with other departments. Strong communication with the Kitchen, Events and Front Office and Butler Services. Participate daily meetings to discuss service goals and objectives for the day. Oragnize monthly team meeting . Generate new ideas for service and products.

  • Intern - Event coordinator

    The Westin Valencia - Valencia, Spain

    Sales & Marketing
    March 2015 - June 2015

    Cliquez pour modifier la description du posteProvide secretarial and administrative assistance to the Group & Events Team. Provide support to other members of the sales team. Handle all Internal BEO and events requested by other departments. Send out Daily and Weekly Reports. Assist the G&E team with drafted proposals, contracts, BEO and Group memorandums. Archiving of all actualized Groups and Events. Assist the Sales Coordinator. Assist with walk-in clients when needed. Assist in opening PM Accounts for Groups and Events. Communicate with Finance to obtain invoices and other documents. Support any departmental projects as directed by the Director of Group & Events. Attend daily and weekly BEO Meetings. Keep the Revenue Report for Groups & Events up-to-date. Gather and distribute the enquiries received by telephone. Manage the Events Email inbox. Update Opera, Sales & Catering System.

  • Front Office

    Camping Yelloh! Village Le Pré Lombard - Tarascon-sur-Ariège, France

    Front Office reception
    February 2014 - August 2014

    Cliquez pour modifier la description du posteGreet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Answer guest information request. Telephone switchboard. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make report of receipts daily. Internal and external communication tasks. Social media development. Take booking. Ordering equipment.

  • Front Office

    Hôtel Carlton Lille - Lille, France

    Front Office reception
    July 2013 - August 2013

    Cliquez pour modifier la description du posteGreet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Answer guest informations request. Telephone switchboard. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make report of receipts daily.

Education

  • Master - Turism Management : Hospitality and Luxury

    Université Paris Est Marne la Vallée - Serris, France

    September 2014 - July 2016

  • Engineering Services - Tourism Degree

    Université Angers ITBS (IMIS-ESTHUA) - Saumur, France

    September 2013 - June 2014

  • Turism Degree - Erasmus

    Universidad de Sevilla - Hospitality and Tourism Management - Seville, Spain

    September 2012 - February 2013

  • Business and Languages

    Université Blaise Pascal Clermont II - Clermont-Ferrand, France

    September 2010 - June 2013

Languages

  • French
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Professional working
    60%
  • Russian
    Notions
    20%

Skills

  • Customer-service
  • Event Organization
  • F&B management
  • Hospitality
  • Management
  • Turism
Connections
Milton Redmond
Student from Dublin Institute of Technology, School of Hospitality Management and Tourism and School of Culinary Arts & Food Technology
Following
Hosco
Geneva, Switzerland
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