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Intern - Assistant F&B Manager
Hôtel Plaza Athénée - Dorchester Collection - Paris, FranceF&B serviceJanuary 2016 - July 2016
Cliquez pour modifier la description du posteAssist in the development of food & beverage products and services. Answer guest requests and resolve guest problems. Maintain positive teamwork at all times. Prepare requested reports (Menu Engineering, P&L report). Work closely with other departments. Strong communication with the Kitchen, Events and Front Office and Butler Services. Participate daily meetings to discuss service goals and objectives for the day. Oragnize monthly team meeting . Generate new ideas for service and products.
Intern - Event coordinator
The Westin Valencia - Valencia, SpainSales & MarketingMarch 2015 - June 2015
Cliquez pour modifier la description du posteProvide secretarial and administrative assistance to the Group & Events Team. Provide support to other members of the sales team. Handle all Internal BEO and events requested by other departments. Send out Daily and Weekly Reports. Assist the G&E team with drafted proposals, contracts, BEO and Group memorandums. Archiving of all actualized Groups and Events. Assist the Sales Coordinator. Assist with walk-in clients when needed. Assist in opening PM Accounts for Groups and Events. Communicate with Finance to obtain invoices and other documents. Support any departmental projects as directed by the Director of Group & Events. Attend daily and weekly BEO Meetings. Keep the Revenue Report for Groups & Events up-to-date. Gather and distribute the enquiries received by telephone. Manage the Events Email inbox. Update Opera, Sales & Catering System.
Camping Yelloh! Village Le Pré Lombard - Tarascon-sur-Ariège, FranceFront Office receptionFebruary 2014 - August 2014
Cliquez pour modifier la description du posteGreet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Answer guest information request. Telephone switchboard. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make report of receipts daily. Internal and external communication tasks. Social media development. Take booking. Ordering equipment.
Hôtel Carlton Lille - Lille, FranceFront Office receptionJuly 2013 - August 2013
Cliquez pour modifier la description du posteGreet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Answer guest informations request. Telephone switchboard. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make report of receipts daily.
Master - Turism Management : Hospitality and Luxury
Université Paris Est Marne la Vallée - Serris, FranceSeptember 2014 - July 2016
Engineering Services - Tourism Degree
Université Angers ITBS (IMIS-ESTHUA) - Saumur, FranceSeptember 2013 - June 2014
Turism Degree - Erasmus
Universidad de Sevilla - Hospitality and Tourism Management - Seville, SpainSeptember 2012 - February 2013
Business and Languages
Université Blaise Pascal Clermont II - Clermont-Ferrand, FranceSeptember 2010 - June 2013
FrenchNative or fluent100%
- Event Organization
- F&B management