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Professional in international tourism and hotel management with excellent skills in communication, leadership, teamwork and solving problems, I’m very interested in the hospitality and tourism environment as i enjoy traveling and working with people from different nationalities and cultures. I am a very flexible and open-minded person. Likewise my career and experience have helped me to become someone with very good skills dealing with people from all around the world, as well as planning and organizing all sort of events; I also have great ability to work under pressure and the facility to adapt to different situations
I am a very active and resourceful person eager to face new challenges in an environment that allows me to keep practicing and improving all the skills and capabilities that have previously learned with my studies and my work experience.
I have also had experience as an instructor, organizer of various different large and medium events while keeping an eye on the inventories making sure that everything is complete and organized. And finally I have great strength to analyze and interpret what is going on in a business in order to make decisions that will end up being very helpful and convenient for the organization.
Sofitel Brussels Le Louise - Brussels, BelgiumF&B otherSeptember 2014 - January 2015
as an intern working at le louise my main role and responsibiolities were: • Serve the hotel and customers by providing a unique and unforgettable experience. • Planning and organizing all kinds of events and banquets always making sure that clients are happy • To be available to solve all kinds of problems that were presented to suppliers or customers • To receive and organize orders received while checking inventories • Assist and guide the new team members. • To maintain and enhance good relationships with customers, and all the team members.
NH Hotels - Nice, FranceF&B otherSeptember 2013 - January 2014
• Make sure that all customers received the best service during their stay • To find solutions and respond to all kinds of problems and situations that may arise with both customers and with suppliers who provide us materials • To check the inventories in order to organize the next orders while coordinating the delivery with the suppliers • Coordinate and ensure that different events were ready on time so the best service could be delivered
vatel - Nimes, FranceOtherMarch 2012 - July 2015
Position: Practical weeks at Vatel in different departments such as banqueting, Food and Beverage, reception, sales. Location: (Nimes, France) Duration: about 6 weeks per year during 3 years Tasks/Responsibilities: • Assistant in the kitchen, bar and restaurant for the gastronomic restaurant and the brasserie • Assistant restaurant manager • Making sure that everything runs perfectly so the customers could get the best service • To solve all the problems that were to occur with both customers and with the people who worked in the hotel • Organize the different hotel facilities for all sort of events or meetings • Provide and promote different products that the hotel offered
gilwell park - London, United KingdomOtherFebruary 2012 - October 2012
i worked as a volunteer in 2 scouts activity centers, one in london and the other one in oxford; and those are some of the main responsibilities i had • Lead and coordinate various activities with groups of all ages • Verify and make sure that inventories were in order and complete • Provide visitors a fun and safe experience • Lead and organize activities to promote teamwork and communication. • Sell and promote the different services and goods being offered by the establishment
bachelors degree in international hotel management
Vatel Nimes - Nimes, FranceMarch 2013 - July 2015
senior high school
champagnat school - Ibagué, ColombiaFebruary 2000 - November 2010
EnglishNative or fluent100%
SpanishNative or fluent100%