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I have worked in various companies,and this has enabled me to acquire critical thinking skills,inter-personal skills when relating with different people from various cultural back-grounds.Communication skills,team-work skills,which has made me work,efficiently with other employees. I have also acquired good time keeping skills,which has helped me,in accomplishing tasks on time.
Universal Cuisine - Nairobi, KenyaF&B serviceJanuary 2016 - March 2018
Providing excellent customer service to the clients,and ensuring that they are comfortable and satisfied.
Customer Service Manager
Salient Structures - Nairobi, KenyaOtherJanuary 2013 - August 2013
• Improving customer service experience, and facilitating organic growth. • Setting a clear mission and deploying strategies towards, the organization’s mission. • Control resources and utilize assets. • Maintain an orderly workflow. • Take ownership of customer issues and follow problems through to resolution.
International Relations-concentration in Diplomacy & Foreign Policy.Minor in Public Relations
United States International University Africa - Nairobi, KenyaJuly 2013 - September 2017
Studied on how to negotiate and solve disputes internationally.Learnt,how to interact with people from different countries,respect their cultures and their beliefs.This has enabled me to serve clients,with excellent customer service.I have acquired excellent analytical skills,good communication skills,and am a rational thinker.
EnglishNative or fluent100%
- Adaptable and reliable
- A team player
- Critical Thinker
- Excellent communication and interpersonal skills
- Good analytical skills
- Time Keeper
- Very good presentation