Caridad Arcoria

Caridad Arcoria

Hospitality Intern at Sofitel Chicago Magnificent Mile
Lives in Chicago, IL, United States
over 6 months ago

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Fluent in French, Spanish and Italian. English spoken and written.

Actually doing a Management Training in USA, looking for a new challenge for summer 2018!


  • Hospitality Intern

    Sofitel Chicago Magnificent Mile - Chicago, IL, United States

    Rooms division
    June 2017 - Now · 1 year and 6 months

    One year management training in room division.

  • Front Office Receptionist

    Mövenpick Hotel Lausanne - Lausanne, Switzerland

    Front Office reception
    April 2016 - September 2016 · 6 months

    Check-in / check-out, customer satisfaction, billing and cashing procedures, reservations, preparation and control of daily arrivals. Training of new employees. Good knowledge of the Opera software and respect of company standards and procedures.

  • F&B Trainee

    Grand Hotel Kempinski Geneva - Geneva, Switzerland

    F&B service
    April 2015 - October 2015 · 7 months

    Setting up tables, taking orders, waiting tables, clearing, billing and cashing procedures, banqueting. Training of new trainee. Good knowledge of the Micros software, respect of company standards and procedures and customer satisfaction.

  • Head Waitress

    Il Corso - Lausanne, Switzerland

    F&B service
    March 2013 - October 2014 · 1 year and 9 months

    Welcome customers, order taking, waiting tables, clearing, invoicing catering service and customer satisfaction. Person in charge of the order suppliers and of the monthly inventories. Public relations and promotion of the restaurant.

  • Head Waitress

    Casa Juan - Palma, Spain

    F&B service
    July 2012 - October 2012 · 4 months

    Organizer and person in charge of the afterwork events. Making of tapas and assisting finding new cocktails. Waiting tables, clearing, billing and cashing procédures.


  • Advanced Federal Diploma of Higer Education

    Ecole Hôtelière de Genève - Geneva, Switzerland

    April 2014 - Now

    Events planning, Business Management, Financial Management, Human Resources, Business Strategy, Room Division Management, Communication & Advertising, Office Software. Advanced Federal Diploma of Higher Education in hotel and restaurant management in October 2017.

  • Cambridge FCE

    Lexis English Sunshine Coast - Queensland, Australia

    January 2014 - July 2014

    Linguistic Travel in Australia and Cambridge FCE degree


  • French
    Native or fluent
  • Spanish
    Native or fluent
  • Italian
    Native or fluent
  • English
    Full professional
  • German
    Limited working


  • Communcation
  • Customer satisfaction
  • Events Planning
  • Excel
  • Finance
  • Food and Beverage
  • Hospitality
  • Human Resources
  • Languages
  • Marketing and E-Marketing
  • Micros
  • Opera
  • Powerpoint
  • Public Relations
  • Rooms Division
  • Team player
  • Tourism
  • Word
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
John S Lohr
Director of Development - School Relations at Hosco
Mathilde GANDY
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