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Fluent in French, Spanish and Italian. English spoken and written.
Actually doing a Management Training in USA, looking for a new challenge for summer 2018!
Sofitel Chicago Magnificent Mile - Chicago, IL, United StatesRooms divisionJune 2017 - Now · 1 year and 6 months
One year management training in room division.
Front Office Receptionist
Mövenpick Hotel Lausanne - Lausanne, SwitzerlandFront Office receptionApril 2016 - September 2016 · 6 months
Check-in / check-out, customer satisfaction, billing and cashing procedures, reservations, preparation and control of daily arrivals. Training of new employees. Good knowledge of the Opera software and respect of company standards and procedures.
Grand Hotel Kempinski Geneva - Geneva, SwitzerlandF&B serviceApril 2015 - October 2015 · 7 months
Setting up tables, taking orders, waiting tables, clearing, billing and cashing procedures, banqueting. Training of new trainee. Good knowledge of the Micros software, respect of company standards and procedures and customer satisfaction.
Il Corso - Lausanne, SwitzerlandF&B serviceMarch 2013 - October 2014 · 1 year and 9 months
Welcome customers, order taking, waiting tables, clearing, invoicing catering service and customer satisfaction. Person in charge of the order suppliers and of the monthly inventories. Public relations and promotion of the restaurant.
Casa Juan - Palma, SpainF&B serviceJuly 2012 - October 2012 · 4 months
Organizer and person in charge of the afterwork events. Making of tapas and assisting finding new cocktails. Waiting tables, clearing, billing and cashing procédures.
Advanced Federal Diploma of Higer Education
Ecole Hôtelière de Genève - Geneva, SwitzerlandApril 2014 - Now
Events planning, Business Management, Financial Management, Human Resources, Business Strategy, Room Division Management, Communication & Advertising, Office Software. Advanced Federal Diploma of Higher Education in hotel and restaurant management in October 2017.
Lexis English Sunshine Coast - Queensland, AustraliaJanuary 2014 - July 2014
Linguistic Travel in Australia and Cambridge FCE degree
FrenchNative or fluent100%
SpanishNative or fluent100%
ItalianNative or fluent100%
- Customer satisfaction
- Events Planning
- Food and Beverage
- Human Resources
- Marketing and E-Marketing
- Public Relations
- Rooms Division
- Team player