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Experienced MICE Sales Manager with a demonstrated history of working in the hospitality industry. Skilled : Sales, Taylor-made Events, Revenue & Yield management, Team leader.
Strong sales professional with a Bachelor’s Degree focused in International Tourism Management from IETH.
Sales Manager MICE (Meetings, Incentives, Conferencing, Exhibitions)
Domaine de Divonne - Groupe Partouche - Geneva, SwitzerlandSales & MarketingJuly 2007 - December 2017 · 10 years and 6 months
•Management of the sales team (5 members). •Establishment of procedures for the commercial management of groups, banquets and seminars. •Implementation and monitoring of business analysis (turnover realized, business objectives, success rate of applications ...). •Creation of annual marketing report and implementation of tariff policy. •Yield Management of applications for seminars and groups. •Design and exchange of business proposals. •Management of all commercial activities of the hotel (seminars, weddings, shows, Casino, Golf ...), in close collaboration with the various operational departments (food & accommodation). •Overseeing the preparation of various marketing materials including brochures, website, newsletter, promotions... •Conduct weekly meetings on the organization of events. •Organization of trade shows: Wedding Show in Geneva and Business Events in Lyon.
Sales Manager Assistant
Hilton Paris - Paris, FranceSales & MarketingJanuary 2005 - July 2007 · 2 years and 7 months
•Pricing and Yield Management of sales for seminars and groups. •Managing business: Weekly analysis of turnover, budget and achieve sales targets. •Competitive Intelligence. •Sales blitz (appointment of ad hoc business at major accounts receivable).
Project Manager: Conference & Banqueting
Hitlon Paris - Paris, FranceEventsJanuary 2001 - December 2004 · 3 years and 12 months
•Design and trading business proposals in respect of trade policy established by the hotel. •Planning activities related to seminars, weddings, dinners, cocktail parties, etc. • Welcome and monitoring of all operations associated with events in collaboration with other departments of the hotel. •Management and recovery of clients. •Participation in the development of the turnover of the service seminars and banquets.
Groups booking agent
Hilton Paris - Paris, FranceReservationsJanuary 1999 - December 2000 · 1 year and 12 months
•In charge of the bookings over 10 people (tourist or business groups). •Supports logistics groups (from booking to billing). •Management and supervision of bookings made by the central.
Individuals booking agent
Hilton Paris - Paris, FranceReservationsJanuary 1998 - December 1998 · 12 months
•Responsible for bookings of less than 10 persons. •Management and supervision of bookings made by the central.
IETH, Paris 9e - Paris, FranceSeptember 1996 - September 1997
Training alternately focused on understanding of the tourism industry (history, sociology, geography, economics, law, tourism...) and its development through an internship (Warwick) for the application of learning outcomes. Title issued "Business or Activites tourist Manager" recognized level II.
Lycée Emile Dubois, Paris 14e - Paris, FranceSeptember 1994 - September 1996
Diploma for teaching relationship management with customers and suppliers, development of human resources and organizational planning of business and activities (meetings, travel, events...).
FrenchNative or fluent100%