Carla Ferreira

Carla Ferreira

treinee at Santana Hotel & SPA
Lives in Porto, Portugal
over 6 months ago

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Specialist in account management for many diferente companies, as well as the provision of specialised product training and coaching to develop co-worker and client understanding of product marketing. A strategic and innovative thinker, I am adept at cultivating relationships with stakeholders and team members to produce high-quality training outcomes. Bringing a combination of proactiveness, discipline and energy, I thrive in challenging work environments, and can apply my excellent communication and interpersonal skills to any task rellated to training, coaching, markting and sales.

Key skills:

Communication and Relationships
Organization and Management
Informatics
Leadership
Multitasking

Experience

  • treinee

    Santana Hotel & SPA - Porto, Portugal

    Sales & Marketing
    June 2018 - Now · 8 months

    Identifies and research potential new accounts | Revenue management | Social media management | Negotiation with tour operators, travel agencies| Distribution Channels

  • Sales & Marketing Manager

    NIC - Doha, Qatar

    Sales & Marketing
    March 2016 - July 2017 · 1 year and 6 months

    Management of key accounts | Identifies and research potential new accounts | Territory planning | Preparation of market analyses: client goals, summary analyses of customer statistics, product analyses | Identifies and research potential new suppliers | Develop negotiation strategies and close details | Marketing

  • Socio Gerente

    Snack Bar Copo e Caneca - Porto District, Portugal

    Tourism
    March 2001 - December 2004 · 3 years and 11 months

    Responsible for Staff management | Procurement | Public relations

  • Key Account Manager

    johnson & Johnson vision care - Porto, Portugal

    Sales & Marketing
    January 2001 - August 2015 · 14 years and 8 months

    Management of 120 key customer accounts | Territory planning | Preparation of market analyses | Marketing | Provided product training to client | Provided Coaching and training to client | Managed and mitigated risk and safety issues

Education

  • Pos-Graduação Gestão de Turismo e Hotelaria

    University of Porto- Hospitality and Tourism Management - Porto, Portugal

    September 2017 - June 2018

    Pós-Graduação em Gestão de Turismo e Hotelaria na Porto Business School - Universidade do porto - 10 posicao no raquing mundial

Languages

  • Portuguese
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Professional working
    60%
  • French
    Professional working
    60%
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