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Specialist in account management for many diferente companies, as well as the provision of specialised product training and coaching to develop co-worker and client understanding of product marketing. A strategic and innovative thinker, I am adept at cultivating relationships with stakeholders and team members to produce high-quality training outcomes. Bringing a combination of proactiveness, discipline and energy, I thrive in challenging work environments, and can apply my excellent communication and interpersonal skills to any task rellated to training, coaching, markting and sales.
Communication and Relationships
Organization and Management
Santana Hotel & SPA - Porto, PortugalSales & MarketingJune 2018 - Now · 8 months
Identifies and research potential new accounts | Revenue management | Social media management | Negotiation with tour operators, travel agencies| Distribution Channels
Sales & Marketing Manager
NIC - Doha, QatarSales & MarketingMarch 2016 - July 2017 · 1 year and 6 months
Management of key accounts | Identifies and research potential new accounts | Territory planning | Preparation of market analyses: client goals, summary analyses of customer statistics, product analyses | Identifies and research potential new suppliers | Develop negotiation strategies and close details | Marketing
Snack Bar Copo e Caneca - Porto District, PortugalTourismMarch 2001 - December 2004 · 3 years and 11 months
Responsible for Staff management | Procurement | Public relations
Key Account Manager
johnson & Johnson vision care - Porto, PortugalSales & MarketingJanuary 2001 - August 2015 · 14 years and 8 months
Management of 120 key customer accounts | Territory planning | Preparation of market analyses | Marketing | Provided product training to client | Provided Coaching and training to client | Managed and mitigated risk and safety issues
Pos-Graduação Gestão de Turismo e Hotelaria
University of Porto- Hospitality and Tourism Management - Porto, PortugalSeptember 2017 - June 2018
Pós-Graduação em Gestão de Turismo e Hotelaria na Porto Business School - Universidade do porto - 10 posicao no raquing mundial
PortugueseNative or fluent100%