Carla Llata

Student from HTSI School of Tourism & Hospitality Management Sant Ignasi
Lives in Sant Cugat del Vallès, Spain
over 6 months ago

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Experience

  • F&B Hostess

    Monument Hotel - Barcelona, Spain

    F&B service
    June 2018 - August 2018 · 3 months

    Este trabajo consiste en ofrecer una primera imagen que el huésped percibe al llegar al restaurante y darle una calurosa bienvenida. Además de ser la embajadora de la gastronomía, servicio y filosofía del hotel. Se realiza las reservas y la facturación de cada outlet. Para finalizar, asegurarse de una dar una calida despedida y garantizar una experiencia única y memorable a los huéspedes.

Education

Languages

  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%
  • German
    Notions
    20%

Skills

  • Ability to empathize
  • Continuous improvement
  • Customer and guest care.
  • Flexible and proactive
  • Good team work
  • perseverance and motivation
  • Positive
Following
HRC International
Maastricht, Netherlands
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