Carlo Gabriel Sto Domingo

Carlo Gabriel Sto Domingo

Service Leader - Reservations at Shangri-La's Villingili Resort & Spa, Maldives
Lives in Maldives

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About me

Being taught of a good sense of responsibility early in life, I hope to create a progressive career in a World Class Job Sector, in a very reputable company wherein I could apply the skills, abilities, and knowledge incurred to significantly help and contribute to the company and also for personal maturity, self-development and career growth.

I have an extensive experience in the hospitality industry and my commitment to maintain excellent customer care standards aligns extremely well with the needs of the company.

I started out my career as an Associate for Hotel Reservations at Traders Hotel Manila after being absorbed from being a student trainee.

Resorts World Manila allowed me then to grow better and worked myself up to VIP Hotel Casino Host,
In-charge to take care of VIP Guests.

I further decided to challenge myself and worked abroad in Doha Qatar for over 3 colourful years as a pre-opening supervisor in charge of reservations and was exposed to Sales and Events Management.

Having worked this long in this capacity has instilled in me the humility and ability to provide exceptional customer services in a high paced professional environment.

I am able to ensure the accurate and timely delivery of required tasks and maintain a good working relationship with my colleagues.

My natural attention to detail and corresponding emphasis on accuracy plus passion to delight guests have earned me the title of Diamond Star Awardee out of hundreds service providers in Shangri-La Hotel Doha for 2 consecutive years 2016 and 2017.


12 years and 5 months

  • Service Leader - Reservations

    Shangri-La's Villingili Resort & Spa, Maldives - Maldives

    December 2019 - Now · 2 years and 9 months

  • Team Leader - Distributions and Reservations

    Amari Havodda Maldives - Maldives

    July 2019 - October 2019 · 4 months

  • Customer Sales, Reservations & Events Executive

    Shangri-La Hotel, Doha - Doha, Qatar

    January 2015 - April 2018 · 3 years and 4 months

  • VIP Casino Host - VIP Services & International Marketing

    Resorts World Manila - Pasay, Philippines

    November 2012 - January 2015 · 2 years and 3 months

  • Rooms Reservations Officer

    Traders Hotel Manila - Pasay, Philippines

    January 2012 - November 2012 · 11 months

  • Service Crew / Crew Trainer

    Mc Donalds - Valenzuela, Philippines

    Human Resources
    January 2009 - January 2012 · 3 years and 1 month



1 language

  • English

    Native or fluent

Personal information


  • Philippine


5 skills

  • Communication & PR
  • Customer focus
  • excellent customer service skills
  • Sales
Marie Grace Catungal
Tel operator/Reservation at Carlton Hotels & Suites
Room Service at Ramada Almukala hotel
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Manila, Philippines
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Dubai, United Arab Emirates
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