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Auto motivated and customer orientated profile, willing to motivate and manage team by example.
Hardworking who loves and feel passion for the tourism industry. Business driven and engaged with challenging projects.
Willing to go one step further and face new challenges.
Front Office Manager
Hilton Worldwide - Palma, SpainFront Office receptionJuly 2017 - Now · 1 year and 5 months
Regional Yield and Inventory Manager - Canary Islands
Diamond Resorts International - Costa Adeje, SpainRevenue ManagementJune 2016 - July 2017 · 1 year and 2 months
Front Office, Back Office and Guest Relations Manager
NH Hotel Group - Lanzarote, SpainFront Office receptionFebruary 2014 - June 2016 · 2 years and 5 months
NH Hotel Group - Lanzarote, SpainEventsSeptember 2013 - February 2014 · 6 months
Front Office Manager Assistance
NH Hotel Group - Lanzarote, SpainFront Office receptionDecember 2011 - August 2012 · 9 months
Front Desk Agent
Occidental Hoteles - Lanzarote, SpainFront Office receptionJanuary 2008 - December 2011 · 3 years and 12 months
Executive Program for Tourism Industry
Hispanic American College - Costa Adeje, SpainApril 2017 - April 2017
PHD in hotel management
Escuela Superior de Hostelería de Sevilla - Andalusia, SpainMay 2011 - May 2012
Universidad Central de Venezuela - Caracas, VenezuelaSeptember 1998 - September 2002
SpanishNative or fluent100%
- Business Sense
- Customer Care
- Customer driven
- Customer focus
- Effective Leader
- Own Initiative
- Team Leadership