Carlos Barbosa

Carlos Barbosa

Front Office Agent at Corinthia Hotel Lisbon
Lives in Lisbon, Portugal
over 6 months ago

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Experience

  • Front Office Agent

    Corinthia Hotel Lisbon - Lisbon, Portugal

    Front Office reception
    October 2018 - Now · 5 months

  • Trainee

    Corinthia Hotel Lisbon - Lisbon, Portugal

    Front Office reception
    July 2018 - September 2018 · 3 months

  • Trainee

    Secrets Akumal Riviera Maya Resort & Spa - Tulum, Mexico

    Front Office reception
    January 2017 - June 2017 · 6 months

    Internship at Secrets Akumal Riviera Maya as Front Desk Receptionist. 5 star, 4 diamond Resort. Skills acquired: - Teamwork - Communication - Organization - Multitasking - Problem solving - Decision making Tasks: - Check-ins - Check outs - Payments in national and foreign currency - Invoices - Currency exchange - Dealing with complains PMS used: TCA - Innsist

  • Receptionist

    Marino Lisboa Boutique Hotel - Lisbon, Portugal

    Front Office reception
    October 2016 - December 2016 · 3 months

    During my time in Marino Lisboa, a small local lodgment, my tasks were - Receptionist work - Housekeeping supervisor - Breakfast preparation

Education

  • Hospitality Operations Management

    Escola de Hotelaria e Turismo de Lisboa [ Escolas do Turismo de Portugal ] - Lisbon, Portugal

    September 2017 - February 2019

    Some of the subjects studied: Front Office, Housekeeping, Direct Selling, Customer Service, Revenue Management, Communication Skills and French. Curricular internship in the school's hotel - Hotel da Estrela, member of Small Luxury Hotels of the World.

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • French
    Notions
    20%

Skills

  • A team player
  • Good communicator
  • Good team leader
  • Love speaking to guests
  • Self-organised
  • Solving problems

Other

  • Volunteer in Portugal, Angola & São Tomé and Príncipe

    Volunteer, facilitator and team leader at NGO GASTagus.

    As young Volunteer: I attended training sessions and lectures that taught me to be an active member of society as well prepared me for an international volunteer mission. We raised more than 20.000€ with events builded from the start, so we could volunteer in Africa.

    As a group leader: I had to prepare, in team, lectures and training sessions to the young volunteers. I also had to guide them in the right track so they could raise money to go on an international mission. The second mission, this time in São Tomé and Príncipe, I was the team leader and the responsible for 4 other volunteers.

    I did two international missions: in Angola and in São Tomé and Príncipe as well as volunteer work in Portugal.

    Skills acquired:
    - Teamwork
    - Leadership skills
    - Public speaking
    - Learn how to deal with a young audience
    - Time managing
    - Professionalism
    - Planing
    - Creativity

Connections
Mariana Neves
Student from Escola de Hotelaria e Turismo de Lisboa
Sara Simão e Silva
Empregada de Mesa e Bar at STAY HOTELS
Daniela Pradiante
Empregada de mesa at Tentações de Goa
View 8 connections
Following
Other members
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Lisbon, Portugal
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Lisbon, Portugal
Mónica Branco
Lisbon, Portugal
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Luís Montez Madera
Lisbon, Portugal
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