Carlos Below Gonzalez

Carlos Below Gonzalez

Student from Les Roches Marbella International School of Hotel Management
Lives in Málaga, Spain
over 6 months ago

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I am a Les Roches student studying a BBA in hospitality management. I must complete my education with internships, and I am willing to do my best when this time comes.

Experience

  • Guest Service Agent

    PPHE Hotel Group - Amsterdam, Netherlands

    Guest Relations
    January 2018 - July 2018 · 7 months

    I was working at the Park Plaza Westminster Bridge. A hotel with 1019 rooms. My task, besides helping the guests with their complaints, were to take the room service orders over the phone, respond to different types of emails regarding upgrades, complaints and questions. I also had to organize the other department's duties by the usage of "hotsos". During the night shift, we had some extra duties such as preparing the VIP cards and organizing the wake-up calls.

  • Culinary arts - Craft -based learning

    Les Roches International School of Hotel Management - Sierre, Switzerland

    F&B kitchen
    August 2017 - November 2017 · 4 months

  • Service Techniques & Craft Based Learning

    Les Roches International School of Hotel Management - Marbella, Spain

    F&B service
    January 2017 - April 2017 · 4 months

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Notions
    20%

Skills

  • Fidelio
  • Linux
  • Mac OS
  • Micros
  • Microsoft office skills
  • Opera
  • Windows
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Youssef Mandour
Student at Les Roches Marbella International School of Hotel Management
Karina Ayari
Student from Les Roches Marbella International School of Hotel Management
View 14 connections
Following
The London Residents Club
London, United Kingdom
The Dorchester Hotel
London, United Kingdom
Other members
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