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Experience
6 years and 8 months
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Manager in Training
Four Seasons Hotel Hampshire - United Kingdom
Human ResourcesJanuary 2019 - Now · 5 years and 3 months -
Front Office Receptionist
Radisson Blu Golden Sands - Mellieha, Malta
ReceptionJune 2018 - August 2018 · 3 monthsPerform check in, check out, upselling of rooms and F&B packages. Coordinating with other departments such as Housekeeping, Maintenance and Concierge to ensure guest requests were met. 329 hotel rooms and 9 luxurious apartments. Use of Opera (PMS) and Vingcard Vision.
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Concierge Trainee
Four Seasons Resort Bora Bora - Pape'ete, French Polynesia
ConciergeJune 2017 - December 2017 · 7 monthsResponsible for all the tours and activities departing from the resort. Arrange excursions, transfers, make restaurant reservations and create guest itineraries showing their upcoming reservations. Provide guests with accurate and detailed information regarding all activities, facilities and entertainment available, both on and off property. Use of Opera (PMS), Reservation Assistant (RA) and Hotel Service Optimization System (HotSOS).
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Housekeeping Supervisor
Hilton Malta - Saint Julian's, Malta
Room Division ManagementJune 2016 - December 2016 · 7 monthsResponsible for the cleanliness of guest rooms, public areas (including lobby, restaurants, meeting rooms) and back of house areas. Supervising room attendants to ensure cleanliness standards are up to a 5 star hotel and an excellent guest experience is delivered.
Education
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Les Roches Marbella International School of Hotel Management - Marbella, Spain
August 2015 - November 2018
Languages
4 languages
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Spanish
Native or fluent
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English
Native or fluent
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French
Professional working
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German
Limited working
Personal information
Nationalities
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Spanish
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