Carlos Lopez

Carlos Lopez

Specialist teacher at CESAE Business & Tourism School
Lives in Madrid, Spain

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About me

With more than 10 years of national and international experience.
Specialized in F&B within the hotel sector and for 5 years, in addition, working part-time as a teacher in a business school.
Extensive experience in the field of food safety, quality and environment. Results oriented, with analytical profile and initiative to take on new projects.
I consider myself a positive person, easily adapted to new situations and places, accustomed to managing multicultural teams. Passionate about emotional intelligence and coaching and the wonderful world that opens around him.
Spontaneous, creative and persistent. Enthusiast of new challenges and everything that allows me to continue developing in the personal and professional field.

Experience

13 years and 9 months

  • Assistant Hotel Manager

    Insotel Hotel Group - Punta Prima Prestige Resort, Suites & Spa ***** - Ciutadella de Menorca, Spain

    Management
    September 2015 - Now · 8 years and 7 months

    480 apartments / 52 suites. Capacity for 1,980 customers. Functions: Responsible for the administrative and operational management of the hotel in support of the General Manager. Personnel management and creation of work teams (315 employees). Planning, organization and daily coordination of the global operation based on the quality standards of the chain. HACCP compliance. Development of action plans. Direct treatment with the client and resolution of conflicts in the occasions that are required. Achievements: implementation of the UNE-EN ISO 9.001 / 14.001 quality systems, as well as Travelife international environmental certification. Achievement of objectives of both internal and external audits of food hygiene and swimming pools (SGS-Tecnos), customer satisfaction and monitoring of social networks (Geshotel and ReviewPro).

  • Specialist teacher

    CESAE Business & Tourism School - Madrid, Spain

    Education
    April 2015 - Now · 9 years

    Specialist teacher of 3 courses: 1. Organization, Management and Planning of Restoration Establishments; 2. Excellence and food safety (HACCP); 3. Control of costs in restoration and Revenue Management. Functions: Responsible for direct and continuous supervision of students in their daily learning, following up on practical cases, proposing current discussion forums. Achievements: Creation and development of the course of cost control in restoration and Revenue Management.

  • Assistant Hotel Manager

    Insotel Hotel Group - Tarida Beach Sensatori Resort ***** - Ibiza, Spain

    Management
    May 2015 - September 2015 · 5 months

    396 apartments. Capacity for 1,000 clients. Functions: Responsible for the management of the work area. The Retreat is formed by a water park, a buffet-style restaurant à la carte, a bar, a leisure area and a spa. Organization of daily operations with the different departments maintaining close communication with the General Manager. Achievements: Opening and commissioning of the business unit.

  • Assistant Bar and Restaurant Manager

    ME Madrid by MELIA Hotels - Madrid, Spain

    F&B Management
    February 2008 - July 2011 · 3 years and 6 months

    192 rooms. Capacity for 550 people. F&B area managed by Gerber Group. Functions: In support of the Restaurant Manager, supervision of daily operations with a team of 30-40 people and compliance with quality standards: The Penthouse terrace, Midnight Rose restaurant. Execution of events of all kinds: meetings, coffee breaks, banquets, gala dinners, weddings, etc.

  • Outlet Manager

    Anantara Maldives Resorts & Spa - Male, Maldives

    F&B Management
    May 2007 - December 2007 · 8 months

    International experience in the F&B department. In charge of the buffet restaurant: breakfast / dinner, as well as room service and banqueting. Organization and staging of theme nights, beach weddings and private events.

  • Management Trainee in F&B

    Anantara Hua Hin Resorts & Spa - Hua Hin, Thailand

    F&B Management
    September 2006 - March 2007 · 7 months

    International experience in the F&B department covering all areas: à la carte, buffet, banquets. Achievements: Daily performance of "15 minutes training" on the different work teams of the department. Preparation of Christmas and New Year's Eve Gala dinners.

Education

Languages

4 languages

  • Spanish

    Native or fluent

  • English

    Full professional

  • French

    Professional working

  • Italian

    Professional working

Personal information

Nationalities

  • Spanish

Date of birth

January 20th 1984

Skills

13 skills

  • Actitud positiva
  • Atención al detalle
  • Competitive
  • competitivo
  • Efficient proactive
  • Eye for detail
  • Flexible and proactive
  • innovador
  • Innovative
  • Multicultural sensitivity
  • Self-motivated, proactive
  • team managemnet
  • Work team

Additional Information

1 information shared

  • Other skills

    Excellent organizational and multitasking abilities;
    Outgoing and friendly with a gregarious personality and a natural talent for customer service;
    Excellent communication and people skills;
    Dynamic and proactive approach;
    Availability for flexible schedules and hands-on approach to problems;
    Problem Solver: Flexibility and availability for last minute challenges and ability to focus on customer satisfaction;
    Responsible, organized and capacity for critical reflection.

Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Following
TITANIC Hotels
TITANIC Hotels
Berlin, Germany
Corinthia Hotels Limited Ennismore
Ennismore
London, United Kingdom
Other members
Sofia Naumenko
Marbella, Spain
Carolina Caruso
Barcelona, Spain
Pietro Cameli
Marbella, Spain
Hansica Vaswani
Málaga, Spain
View more
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