Carlos Penaranda van Bommel

Carlos Penaranda van Bommel

Student from Universidad del norte
Lives in Barranquilla, Colombia
over 6 months ago

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Experience

  • Recepcionista

    Garden House hostel - Barcelona, Spain

    Front Office concierge
    November 2017 - August 2018 · 10 months

    I was in charge of : -Checking guests in and out  - Answering all calls promptly in a courteous and efficient manner  - Ensuring all reservations are accurately actioned within the same day   - Basic concierge assistance  - Planning and organize group arrivals   - Liaising with other departments to prepare for group arrivals   - Assisting the Front office with closing of accounts  - Assisting in cash advances, exchange money, check guest folios  - Commercial information to customers - Day to day processing and input of group reservations while following hotel reservations policy  - Maintaining a positive selling approach to maximize yield in both occupancy and rates  - Interaction with users and promoting and informing the guests about daily/weekly activities.

  • Maintenance Assistant

    Hotel Playa Club Cartagena - Cartagena, Colombia

    Human Resources
    September 2013 - December 2013 · 4 months

    • Respond to all guests’ requests in a timely and efficient manner • Inspect public areas daily for any issues • Report maintenance repairs to guestrooms, public areas and administrative offices to the maintenance department • Complete paperwork in order to meet work request orders • Carry out consistent preventive maintenance programs on rooms and regularly updates records on files. • Work together with the front office manager and housekeeper, to discuss any aspect of operations which will involve the maintenance department.

  • Staff Member

    Off Bound Adventure - San Andrés and Providencia, Colombia

    Recreation & Leisure
    May 2013 - July 2013 · 3 months

    • Windsurf and snorkeling summer camp instructor • Coordinator of basic scuba diving classes for campers • Organize paper work, reports and inventories • Actively supported other activities at the summer camp as needed

Education

  • Universidad del norte - Barranquilla, Colombia

    January 2014 - Now

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • Flexible and proactive
  • Multi Tasking capability
  • self organized
  • - Strong planning skills
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