Carmelo Molino

Carmelo Molino

Duty Manager at Radisso Blu
Lives in Valletta, Malta
over 6 months ago

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Professional, hardworking, self-motivated, with the ability to drive the business and motivate my team to exceed expectations. Organised and adaptable with over 20 years of experience working in various environments. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard.


  • Duty Manager

    Radisso Blu - Valletta, Malta

    May 2017 - Now · 1 year and 7 months

    Serving as the property Manager, I ‘am responsible for the overall management of the hotel operations, including Front Office, Housekeeping, F&B operations and Customer services.  Oversee all rooms division operations including front of house, customer service, housekeeping  Oversee the running of all food & beverage outlets and operations  Work with HOD’s across the hotel to support the efficient running of all departments  Ensure that costs are controlled through all operational departments  Assist with the monthly inventory counts  Daily settlement of food & beverage outlets  Resolving any guest issues or property related situations

  • Front Office Manager

    Castello di Velona Hotel & SPA - Montalcino, Italy

    Rooms division
    October 2015 - November 2016 · 1 year and 2 months

    Supervised and coordinated all activities of the front office, reservations and housekeeping, ensured high standards of guest services and the achievement of the departmental targets and goals.

  • Assistant Front Office Manager

    Radisson Blu Milan - Milan, Italy

    Rooms division
    April 2012 - September 2015 · 3 years and 6 months

    Assisted the FOM to manage and coordinate all front office operations, provided efficient and courteous customer service, assisted with setting of departmental objectives, work schedules, budgets, policies and procedures, maximised room revenue and guest satisfaction.

  • Assistant Front Office Manager

    Double Tree by Hilton - Milan, Italy

    Rooms division
    September 2010 - March 2011 · 7 months

    Oversaw front desk operations to ensure smooth day to day operations of the front desk, switchboard, guest relations and ensured guest satisfaction.

  • Night Duty Manager

    Radisson Blu Milan - Milan, Italy

    Rooms division
    March 2010 - April 2012 · 2 years and 3 months

    Involved in pre-opening and opening operations, assisted the FOM in all aspects of the department, including planning, operations, budgeting, staffing and training. Effectively managed property operations by overseeing front office operations, housekeeping, maintenance, security, F&B and banqueting operations

  • Crew Recruitment Specialist

    Princess Cruises - Los Angeles, CA, United States

    Human Resources
    November 2007 - September 2009 · 1 year and 11 months

    Supported the HR division with the recruitment and training of all hotel department staff. Performed recruitment activities such as candidate screening and interview, scheduled and conducted orientation for new joiners and department specific training.

  • Assistant Front Office Manager

    Hilton - Messina, Italy

    January 2007 - November 2007 · 11 months

    Oversaw and managed front office operations, maintained a professional work environment, assisted with departmental objectives, work schedules, budgets, policies and ensured guest and employee satisfaction.

  • Food and Beverage Manager

    Princess Cruises - Los Angeles, CA, United States

    July 2004 - November 2006 · 2 years and 5 months

    Assisted the Food & Beverage Director with the daily F&B operations and administration on board, oversaw operations of all F&B outlets, ensured proper planning, analysis of bar stores consumption, maintained accounting and inventory systems.

  • Assistant Hotel Manager

    Princess Cruises - Los Angeles, CA, United States

    September 2001 - June 2004 · 2 years and 10 months

    Assisted the Hotel Director with the onboard hotel operations, issues of passengers and crew administration, financial operations and internal auditing onboard.


  • MBA Business Management

    International Business Management Institute - Berlin, Germany

    September 2017 - June 2018

    Economics and International Business Management, Management Skills, Strategy and Operations, Finance and Accounting, Human Resources Management, Marketing and Communications, Risk Management.

  • MBA Accounting and Financial Management School

    School of Management Bocconi University - Milan, Italy

    September 2014 - June 2015

    Business Finance, Financial Accounting and Reporting, Planning and Control, Budgets and Analysis, International Accounting Systems(IAS), Management Control Systems, Accounting Information Systems.

  • Business Economics and Administration

    University La Sapienza - Rome, Italy

    October 2007 - June 2011

    Economics, Business Finance, Business Management, Accounting Management, Statistics, Private Law, Business Law, Commercial Law, IT Management.

  • Tourism and Hotel Management

    Institute of Tourism Studies - Catania, Italy

    September 1990 - July 1995

    Business Economics, Hotel Operations, Rooms Division, Food & Beverage, Food Science, Mathematics, Accounting, Computer Science, Tourism Law, Marketing and Revenue, Italian, English, French.


  • Italian
    Native or fluent
  • English
    Native or fluent
  • French
    Full professional
  • Spanish
    Limited working
  • German
    Limited working


  • Coaching and Mentoring
  • CRM
  • Food & Beverage
  • Guest Relations
  • Hospitality Management
  • Human Resources Management
  • Luxury Managment
  • Operations Management
  • Project management
  • Property management systems
  • Revenue Managment
  • Team Building
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