Carole Lionet

Carole Lionet

Industry Relations Executive at Hosco
Lives in Barcelona, Spain
over 6 months ago

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I am a young and motivated professional armed with a background in Business Administration and Hospitality Management.

After gaining operational and managerial skills through my last position of Assistant Manager in a group of 9 restaurants in Montreal, I have had a growing interest in the business development of companies spreading globally. That's mainly why I have been selected to work as a Junior Consultant for the Michelin Guide in China and joined the Hosco team in Barcelona this year!

Experience

  • Industry Relations Executive

    Hosco - Barcelona, Spain

    Sales & Marketing
    October 2018 - Now · 2 months

    In charge of finding new business opportunities in the French-speaking market

  • Junior Consultant

    Michelin Guide China - Shanghai, China

    Consulting
    March 2018 - June 2018 · 5 months

    Through my Master in International Hospitality Management, I've been working in a group of 5 students for 3 months as a Junior Consultant for the expansion of the Michelin Guide in China.

  • Assistant Manager

    Guide Michelin China - Shanghai, China

    Management
    March 2017 - July 2017 · 6 months

    Knowing the different positions of the restaurants, I worked alongside with the manager both on the ground and in the office. I was responsible for shifts (welcoming guests, helping employees where/when needed, controlling orders preparation time and quality, handling complaints, reaching sales targets) and daily administrative tasks (stocks, delivery, orders, improvement of internal processes, hiring and training).

  • Host, Barista, Waitress, Cook

    Juliette et Chocolat - Montreal, Canada

    F&B service
    September 2016 - February 2017 · 6 months

    Learned every position in the restaurant in order to become assistant manager in this expanding restaurant group. Went from cooking crepes and preparing coffees and drinks to welcoming and serving customer. Being polyvalent and knowing the restaurant made me efficient in handling busy times with hurried customers and queues.

  • Serveuse

    P.Bistro - Singapore

    F&B service
    January 2015 - April 2015 · 4 months

Education

  • Master International Hospitality Management

    Institut Paul Bocuse - Écully, France

    August 2017 - Now

    Main courses of the master: Hospitality entrepreneurship, Concept Design, Concept Restaurant Creation, Hospitality Finance, Meeting and Events, Revenue Management, Productivity and Performance, Innovation Management, Statistics

  • Master International Hospitality Management

    EMLYON Business School - Écully, France

    August 2017 - Now

    Main courses of the master: Hospitality entrepreneurship, Concept Design, Concept Restaurant Creation, Hospitality Finance, Meeting and Events, Revenue Management, Productivity and Performance, Innovation Management, Statistics

  • Bachelor in Business Administration

    HEC Montreal - Montreal, Canada

    August 2012 - May 2016

    Baccalauréat en Administration des Affaires Cursus Bilingue Français - Anglais Spécialisation en gestion des opérations et de la logistique Spécialisation en Management

Languages

  • French
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Spanish
    Notions
    20%

Skills

  • Customer Experience
  • Excellent time management
  • F&B management
  • F&B service
  • Handling complaints
  • Hiring, training staff
  • Market Research
  • MS Office
  • Project management
  • Strong customer service
Connections
Aline Deponge
Industry Relations Executive at Hosco
Gabriele Lauritano
Product Manager at Hosco
Jeanne Guériaux
Talent Search Executive at hosco Talent Search - A division of hosco
View 37 connections
Following
Hôtel Byblos Saint-Tropez
Saint-Tropez, France
Other members
Ugo Marinelli
Barcelona, Spain
Victoria Bitschnau
Santiago de Compostela, Spain
Ziad Chalhoub
Barcelona, Spain
Sneha Kulkarni
Dubai, United Arab Emirates
View 326193 members