Carole Lionet

Carole Lionet

Industry Relations Executive at Hosco
Lives in Barcelona, Spain

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About me

I am a young and motivated professional armed with a background in Business Administration and Hospitality Management.

After gaining operational and managerial skills through my last position of Assistant Manager in a group of 9 restaurants in Montreal, I have had a growing interest in the business development of companies spreading globally. That's mainly why I have been selected to work as a Junior Consultant for the Michelin Guide in China and joined the Hosco team in Barcelona this year!

Experience

3 years and 1 month

  • Industry Relations Executive

    Hosco - Barcelona, Spain

    Sales & Marketing
    October 2018 - Now · 1 year and 3 months

    In charge of finding new business opportunities in the French-speaking market.

  • Junior Consultant

    Michelin Guide China - Shanghai, China

    Consulting
    March 2018 - June 2018 · 5 months

    Through my Master in International Hospitality Management, I've been working in a group of 5 students for 3 months as a Junior Consultant for the expansion of the Michelin Guide in China.

  • Assistant Manager

    Guide Michelin China - Shanghai, China

    Management
    March 2017 - July 2017 · 6 months

    Knowing the different positions of the restaurants, I worked alongside with the manager both on the ground and in the office. I was responsible for shifts (welcoming guests, helping employees where/when needed, controlling orders preparation time and quality, handling complaints, reaching sales targets) and daily administrative tasks (stocks, delivery, orders, improvement of internal processes, hiring and training).

  • Host, Barista, Waitress, Cook

    Juliette et Chocolat - Montreal, Canada

    F&B service
    September 2016 - February 2017 · 6 months

    Occupied each position in the restaurant in order to become assistant manager in this expanding restaurant group. Went from cooking crepes and preparing coffees and drinks to welcoming, serving customers, promoting and selling seasonal products. These multiple skills acquired allowed me to handle efficiently busy times and hurried customers.

  • Multi-departmental Intern

    Plastiserd - Pape'ete, French Polynesia

    Administration & General
    June 2015 - August 2015 · 3 months

    I was completely immersed in all the departments of Plastiserd, company specialized in the production and distribution of plastic articles. Executive management, sales, quality control, human resources, production, maintenance). Some of my missions: suppliers evaluation, creation of a relevant quality indicator for input control, brand registration, preparation/planification/following of input orders.

  • Employée de salle

    P.Bistro - Singapore

    F&B service
    January 2015 - April 2015 · 4 months

Education

  • Master International Hospitality Management

    EMLYON Business School - Écully, France

    August 2017 - August 2019

    Main courses of the master: Hospitality entrepreneurship, Concept Design, Concept Restaurant Creation, Hospitality Finance, Meeting and Events, Revenue Management, Productivity and Performance, Innovation Management, Statistics

  • Master International Hospitality Management

    Institut Paul Bocuse - Écully, France

    August 2017 - August 2019

    Main courses of the master: Hospitality entrepreneurship, Concept Design, Concept Restaurant Creation, Hospitality Finance, Meeting and Events, Revenue Management, Productivity and Performance, Innovation Management, Statistics

  • Bachelor in Business Administration

    HEC Montreal - Montreal, Canada

    August 2012 - May 2016

    Baccalauréat en Administration des Affaires Cursus Bilingue Français - Anglais Spécialisation en gestion des opérations et de la logistique Spécialisation en Management

  • Baccalauréat ES Option Mathématiques Mention TB

    Lycée La Mennais - Pape'ete, French Polynesia

    August 2011 - June 2012

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

Personal information

Nationalities

  • French Polynesian

Skills

13 skills

  • Customer Experience
  • Customer-service
  • Excellent time management
  • F&B management
  • F&B service
  • Handling complaints
  • Hiring, training staff
  • Market Research
  • MS Office
  • Negociation
  • Project management
  • Sales
  • Strong customer service
Connections
Charlotte Cavellier
UX|UI manager at Hosco
Eugenia Pronzati
Catering manager presso Fairmont Rey Juan Carlos I
Paolo De Luca
Food Engineer, F&B Manager, F&B Consultant at De Luca Food Solutions
View 70 connections
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