Carolina Gisca

Carolina Gisca

Lobby Ambassador at The Gulf Hotel Bahrain Convention & Spa
Lives in Manama, Bahrain
over 6 months ago

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Experience

  • Lobby Ambassador

    The Gulf Hotel Bahrain Convention & Spa - Manama, Bahrain

    Front Office reception
    August 2018 - Now · 7 months

  • Villa host/Concierge

    Anantara Hotels, Resorts & Spa, Maldives - Maldives

    Front Office reception
    July 2016 - November 2017 · 1 year and 5 months

    5* Resort • Check-in, check out and upselling • Carry out arrivals and departures according to set procedures • Initiates contact with guests prior to their arrival • Supervising, directing, assisting and ensuring the cleanliness and maintenance of assigned guest villas • Providing highly personalized, efficient and responsive service with attention to details, anticipating guest’s needs • Allocate the villa hosts for the upcoming arrivals • Make booking for the guest request • Deals with guest comments and concerns and inform managers • Update guests’ profile • Update guests’ preference and allergies and communicate with other departments • Answering the phone and assist the guests any time

  • Team Leader, Hostess

    One&Only; Reethi Rah, Maldives - Malé, Maldives

    F&B service
    December 2012 - October 2015 · 2 years and 11 months

    5* Luxury Resort • Looking after & managing hostesses team • Assisting restaurant manager • Welcoming, greeting & escorting the guests, recommending dishes • Recording guests food preferences & allergies • Making reservations, table allocation & answering the phones • Monitoring guests’ table preference • Conducting trainings for all restaurant team as Kerzner International Department trainer • Updating monthly Training Report and restaurant menus • Responsible for weekly duty roster • Table decorations for special events & requests

Languages

  • Romanian
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • English
    Full professional
    80%
Connections
Krisantus Sutrisno
Intern at Four Seasons Hotel
RAJU SOOMANEY
FINANCIAL CONTROLLER at HOTEL AMBASSADOR
Mohamed Riyas
Pastry Trainee at Anantara Hotels, Resorts & Spa, Maldives
View 24 connections
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